They are very polite and kind They are very polite and kind. I appreciate them helping me

Made me feel important I don’t have the exact quotes, but let me paraphrase. When I said, let me explain quickly. The representative said no take your time. Whatever you need is important to us. This warm and welcoming attitude is not commonly found. And this is an example that other companies would be wise to follow.

The customer service department is a… The customer service department is a pleasure to work with. Professional, competent and efficient.

Fraudulent Company Fraudulent Company, they are stealing from homeowners. SLS uses PMI as a means by which to steal funds from homeowners, they enforce illegal requirements for PMI removal that violate federal law. Your PMI by law comes off at 78%, do not let them lie to you.

This company disrespects seniors This company disrespects its clients It does not account for phone payments even though they have Been made in a timely manner They are now refusing my payments saying i am in forclosure I have faithfully made payments Recording them as they are made by phone They have failed to send statements as requested until Most recently after i spoke to A HUD REPRESENTATIVE. I requested a statement after my complaint and they sent it I meet with a rep next week This company is the worst you cant rely on your communications being responded to leading to a critical situation as it applies to mortgage payments made by phone. I am a senior and I am angry This is serious