ExcellentService When I was notified by lawyers on Friday that my sale would be closing on Monday, I was sure I wouldn't be ready. But Jordan rose to the occasion and took care of it. I had the payoff statement on Monday morning. Excellent service.

A friendly informative talk about my morgage The company has well trained agents who can manage to explain any doubt you may have related to your morgage.

SLS is awful SLS is awful. Customer service is a joke. They put you on hold for a very long time. Then they do not listen to you or answer your questions. They are purposefully evasive and slow. They will play every trick to cause you to misunderstand and possibly miss a payment. If you learn that your loan would be transferred to SLS, shop around. They are a terrible company that does not respect their customers. Avoid them at all costs.

The agent was professional and… The agent was professional and knowledgeable and gave me the information I needed. Your phone menu is too long

The representative was EXCELLENT The representative was EXCELLENT! I have not experienced so much patience from anyone in decades. She sent us a document of which she walked us through step by step. I fell in love with customer service again. I have hated it for years because I feel some people do not have the right fit for the job. But not this one, she was awesome.