Sam Tayor was exceptional not only about company but in making sure I understood the company and the product. Sam Tayor was exceptional not only about the product but taking the time to answer all my questions. He stayed on the phone until the process was complete and walked me through all the steps. He was very professional in answering about competitors without being negative.

DON'T BE SCAMMED BY THIS COMPANY! Notice that most of the positive reviews are all about the initial signup process. Yes, they are very helpful in the beginning and even cover a lot of cars that other companies won't. And their rates are reasonable. Why? Because they have no intention of paying your claim or giving you a refund. Total scam. I filed two claims, both of which were legitimate based on their policy. Both denied. I canceled and asked for a refund, which I am yet to receive. First they said they were having problems with their credit card system, so they would mail me a check. It's been over a month, and no check. The latest excuse? "The check is in the mail!" Right! I will be pursuing civil and criminal fraud charges as well as interstate commerce violations. Also filing a report with the atty general in Delaware, where they are located probably for the tax advantages and limited corporate liability offered by that state. Beware!!!

Don't Do It! I had to give it one star because there is no zero star option. I filed a claim for an issue which clearly was covered in the contract. They danced around the issue and declined to cover the repair. They refused to refund my premium as well. Thankfully, I paid for it with a credit card. I disputed the charge and received a full refund. I think that this company is a total scam.

John from Total Auto Protect was… John from Total Auto Protect was fantastic, he explained the entire warranty process very well and was very knowledgeable about the aftermarket warranty process. John was very thorough and followed up on all my questions with honesty and respect. Thanks John Dan Hanan

Samuel Taylor was my representative and… Samuel Taylor was my representative and he was extremely helpful. He worked hard to get me a nice price and was very detailed in his explanation of the policy. I have not had a need to use the warranty yet, but am hoping the experience will be as pleasant as working with Sam.