Total Auto Protect

501 Silverside Road, 19809, Wilmington, United States
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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
About Total Auto Protect

At Total Auto Protect we offer the highest quality vehicle coverage for all makes and models. Our award-winning customer service and claims team are on hand 24/7 to help our customers get back on the road quickly and safely. Get an extended car warranty and stop paying for costly car repairs! Other auto warranty companies can't compete with Total's A+ rating and Five Star reviews. Please feel free to call 1-844-438-1444 or visit www.totalautoprotect.com to get a free quote.

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Richard Kauffman
US

DON'T BE SCAMMED BY THIS COMPANY! Notice that most of the positive reviews are all about the initial signup process. Yes, they are very helpful in the beginning and even cover a lot of cars that other companies won't. And their rates are reasonable. Why? Because they have no intention of paying your claim or giving you a refund. Total scam. I filed two claims, both of which were legitimate based on their policy. Both denied. I canceled and asked for a refund, which I am yet to receive. First they said they were having problems with their credit card system, so they would mail me a check. It's been over a month, and no check. The latest excuse? "The check is in the mail!" Right! I will be pursuing civil and criminal fraud charges as well as interstate commerce violations. Also filing a report with the atty general in Delaware, where they are located probably for the tax advantages and limited corporate liability offered by that state. Beware!!!

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Tracy Duffy
US

Patient and Courteous With Total Auto Protect the phone conversation was very helpful and pleasurable. The representative even helped me get my bill paid in 2 payments,within a certain time frame of course. They were very patient with me and knew I wanted the maintenance contract or needed the contract.The price was definitely right and workable they take care of you and prices are so reasonable. I haven't had to use it yet but it all sounds so easy.

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John R
US

Great service and Explenations I found out about your CO on the WEB. I filled out a quote request and very soon, I mean minutes Jason called me. He was very informative, very knowledgeable and very courteous. What a pleasant experience. We did sign up for a plan after his excellent explanations of the program.

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Dan Hanan
US

John from Total Auto Protect was… John from Total Auto Protect was fantastic, he explained the entire warranty process very well and was very knowledgeable about the aftermarket warranty process. John was very thorough and followed up on all my questions with honesty and respect. Thanks John Dan Hanan

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Chip Alexander
US

They have refused to cover almost… Despite buying their Premiere policy, they have refused to cover almost everything so far. Their favorite excuse is to say everything is normal wear and tear. Washer jet hoses broken on a 9 year old car? Normal wear and tear. Wheel bearing gone out? Normal wear and tear, despite wheel bearing specifically being listed as covered on my policy. What a waste of money this was. I will be contacting the BBB.

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