Travis Smith
GBAuto Warranty/Service Extension made easy! Had been shopping around to get a warranty/service extension contract for my 2019 Mustang. Spoke and emailed with Sam Taylor at Total Auto Protect and worked out a coverage plan tailored to what I felt was a good balance between service & price. I am in hopes I do not have to use it, but the peace of mind of having it is totally worth it to me.
Masheri Chappelle
GBMy Representative was fabulous! My Representative, Zack, was fabulous! It is the best experience I have ever had dealing with a customer service rep. He was patient and incredibly helpful. I feel safe and secure with my warranty package for my Kia Sorento. I will be sending my daughters to him when their new vehicles are ready for an extended warranty program. I am so glad I found your company online!
Mike
GBIf I could give them a 0 I would do so If I could give them a 0 I would do so. I paid several thousand dollars for an extended warranty for my car. Had the policy for a year before I filed a claim. I have left over a dozen messages and sent as many emails but no response. My claim is covered under the premier policy which I purchased. I suspect they are going out of business or simply a corrupt company who won't honior claims.
Richard Kauffman
GBDON'T BE SCAMMED BY THIS COMPANY! Notice that most of the positive reviews are all about the initial signup process. Yes, they are very helpful in the beginning and even cover a lot of cars that other companies won't. And their rates are reasonable. Why? Because they have no intention of paying your claim or giving you a refund. Total scam. I filed two claims, both of which were legitimate based on their policy. Both denied. I canceled and asked for a refund, which I am yet to receive. First they said they were having problems with their credit card system, so they would mail me a check. It's been over a month, and no check. The latest excuse? "The check is in the mail!" Right! I will be pursuing civil and criminal fraud charges as well as interstate commerce violations. Also filing a report with the atty general in Delaware, where they are located probably for the tax advantages and limited corporate liability offered by that state. Beware!!!
Thomas Brodie
GBI think that your salesperson I think that your salesperson, Sam was personable, helpful and would be of great value to any business. I do think that your company might consider working on the reviews and getting them cleaned up. The guy with the Lambos sounded very strange!!!