Matthew was helpful in explaining items… Matthew was helpful in explaining items covered in my contract and was patient in answering all my questions. When i called back to go over a few things he was once again knowledgeable and well versed in regards to my vehicle. I would recommend him for your service contract needs.

Patient and Courteous With Total Auto Protect the phone conversation was very helpful and pleasurable. The representative even helped me get my bill paid in 2 payments,within a certain time frame of course. They were very patient with me and knew I wanted the maintenance contract or needed the contract.The price was definitely right and workable they take care of you and prices are so reasonable. I haven't had to use it yet but it all sounds so easy.

Don't Do It! I had to give it one star because there is no zero star option. I filed a claim for an issue which clearly was covered in the contract. They danced around the issue and declined to cover the repair. They refused to refund my premium as well. Thankfully, I paid for it with a credit card. I disputed the charge and received a full refund. I think that this company is a total scam.

Jason went above and beyond in helping… Jason went above and beyond in helping me select the right coverage plan for my motorcycle. Thanks again for your help and if I need to get protection for my other bikes I will be sure to reach out. Also, if any of my friends are interested in getting extended motorcycle coverage, I will be sure to get them in contact with Jason! -Allan

They have refused to cover almost… Despite buying their Premiere policy, they have refused to cover almost everything so far. Their favorite excuse is to say everything is normal wear and tear. Washer jet hoses broken on a 9 year old car? Normal wear and tear. Wheel bearing gone out? Normal wear and tear, despite wheel bearing specifically being listed as covered on my policy. What a waste of money this was. I will be contacting the BBB.