Great Customer Service Representative I filled out my application online & called in for my approval. Spoke with Carlos & scheduled my appointment. The following day I went to the Springleaf office to go over the loan. Everyone there was friendly, but Carlos was more than I expected. He knew how to treat me as a customer & answered all of my questions. Thank you Carlos & Springleaf Lending for impressing me.

Misleading Applied for a loan told them that I use to be self-employed sent over the requested tax information they requested. Received a call back stating that I didn't make enough money, explained to the rep that i am no longer self-employed that I make about 15k before taxes after taxes 11k, stated i still didn't make enough money. I have no debt was trying to secure the loan to establish credit. I would not use them or recommend them to anyone. It was like they were trying to find reason not to allow me to have the loan. Small lending places were built like this to help the community but this place is not good at all. Thanks for nothing!

Amazing! Shibi was so friendly and the team was very responsive!

Excellent service! Theresa, our loan rep, was the perfect person to help us complete our transaction! She was very knowledgeable, friendly, and performed our transaction in a very quick and efficient manner. She gave us all the information we needed to make smart choices about our loan and walked us through the process with ease. In addition, the business was very friendly, clean and inviting. I would recommend Springleaf to anyone looking to take out a personal loan!

excellent customer service skills and sensitivity to personal needs. Although there were other institutional companies around, Springleaf's staff welcomed me with a friendliness that seemed less like their job description and more like whom they were raised to be by there parents. They never failed to greet me enthusiastically regardless what other customers are there and let me know that they are really concerned about my needs. I guess it could be summed up like this. "When I walk through the doors of Springleaf, it's like coming home to family".