Slow support team I’ve traded with them before I’ve been waiting over a week for anyone to sort out my account as for some reason it says “other” on the account status but no one’s getting back to me anyone else has this problem? Also my trades are disabled and it’s two brand new accounts I’ve had credentials for

WAITING 1 WEEK AND STILL NOTHING Hi, I have been here for about a week and nothing has happened. Their policy states that payouts should be processed within 24 to 48 hours, but as of right now, nothing has happened. Why is this so bad? Do they know how many accounts I have blown? All that hard work for nothing, shame on you, 1of1. and in their chat stated that they will respond within 30 minutes. I texted them, but it has been hours, and nothing has appeared to be known. They don't want to reply, and I'm not sure how to express how disappointed I am right now.

Good firm Haven't had any problems with them, payouts on time, quick support, good spreads and no commisions. Be aware that I've only have experienced MT5 with them so I can't say anything about there new platform dxtrade. Overall good experience!

Support team were excellent Support team were excellent, writing this whilst taking a poop but Shout out to Mark, Wilhem and William, snappy responses. You’d think on a Sunday youd have to wait till Monday for a reply, but they got back to me within a couple minutes of sending an email. Due to oneofone changing their broker they had to migrate all existing accounts on to the new broker, oneofone made this easy and seamless, was quite worried at first can’t lie. But the support team kept in touch and they had relieved any stress I had, now I’ve got my accounts ready to trade when market opens, legoooo. Oneofone ON TOP

I bought a 15K challenge… SCAM? I bought a 15K challenge and one day later my account was desactived and I contacted the support and they aint do nothing, they told me to send the numero of my account then I sent him 3X and it seems like they dont want to fix the problem, I waited 10 days and nothing hapened so maybe this is a scam or they are just incompetent