AVOID THIS PROPFIRM AT ALL COST AVOID THIS PROPFIRM AT ALL COST! WORST CUSTOMER SERVICE ALIVE, THEY DONT RESPONSE, HAVE REQUESTED A PAYOUT ALMOST A WEEK AGO AND IT IS STILL PENDING, CONTACTED CUSTOMER SUPPORT AND THROUGH INSTAGRAM AND THEY DO NOT REPLY. SEEMS LIKE A SCAM PROP FIRM THAT IS ONLY TRYING TO TAKE MONEY FROM PEOPLE.

Very slow responses Similar to other people here, I have also requested my new credentials after they switched to DX and I have sent them 3 emails over 2 weeks asking for them and I’ve had no response. I do believe they are a trustworthy team because of TJR however their customer support is rather disappointing. I do like 1of1 and will continue to use them but until I get my account back like others then it’s a no go and no recommendations from me

In order to judge any company you have… In order to judge any company you have to know who is behind it. TJR has been a mentor of mine and he looks to always deliver quality and 1of1 is no exception. I truly trust in the people behind 1of1to be client oriented and only provide the best in the prop firm space. I had a log-in issue when I first got started, and they responded to my email in les than 3 minutes. They have that level of customer service. Truly recommended!

I bought a 15K challenge… SCAM? I bought a 15K challenge and one day later my account was desactived and I contacted the support and they aint do nothing, they told me to send the numero of my account then I sent him 3X and it seems like they dont want to fix the problem, I waited 10 days and nothing hapened so maybe this is a scam or they are just incompetent

Support team were excellent Support team were excellent, writing this whilst taking a poop but Shout out to Mark, Wilhem and William, snappy responses. You’d think on a Sunday youd have to wait till Monday for a reply, but they got back to me within a couple minutes of sending an email. Due to oneofone changing their broker they had to migrate all existing accounts on to the new broker, oneofone made this easy and seamless, was quite worried at first can’t lie. But the support team kept in touch and they had relieved any stress I had, now I’ve got my accounts ready to trade when market opens, legoooo. Oneofone ON TOP