Very slow responses Similar to other people here, I have also requested my new credentials after they switched to DX and I have sent them 3 emails over 2 weeks asking for them and I’ve had no response. I do believe they are a trustworthy team because of TJR however their customer support is rather disappointing. I do like 1of1 and will continue to use them but until I get my account back like others then it’s a no go and no recommendations from me

I bought a 15K challenge… SCAM? I bought a 15K challenge and one day later my account was desactived and I contacted the support and they aint do nothing, they told me to send the numero of my account then I sent him 3X and it seems like they dont want to fix the problem, I waited 10 days and nothing hapened so maybe this is a scam or they are just incompetent

If I could give less than one star I… If I could give less than one star I would. They made me wait two weeks for a payout just to say my account hit max daily drawdown when I haven’t traded on it due to the fact that I was waiting for a payout. I highly recommend stay clear from this firm. Unless you like wasting time.

Excellent support I had a couple of queries regarding the credentials for my funded account and about the withdrawal process for another account of mine. Aidan has helped answer both queries over the last 2 days and he has been replying relatively quickly. The support team has drastically improved over the last few weeks as I’ve gone from receiving no reply after a week to receiving replies within a few hours. Only onwards and upwards from here. GIVE AIDAN A RAISE!!

Very happy working with This company At first, like most other I would assume, I was a bit sketched out by the idea of a prop firm that gives 100% payout. After a little bit of research, from what I read it led to me pulling the trigger to go ahead and try a funded account. After about a year of attempting funded accounts via FTMO, I was able to pass my first funded account, and was able to get payed out with no problems. The customer support is great, super helpful, and quick to respond. 10/10 would recommend!