
customer
GBThis has been the best buying experience... This has been the best buying experience ever! Everyone I spoke with has been prompt, friendly and informative in their response. There was no delay in the process and I am closing on the date I was told. **Update** I get a call the DAY before my closing that there was some things missing and they needed to push my date. It was changed to a week later. Once again, I receive a call DAY before the new closing date that everything is done but just waiting on underwriter to approve. Well, that date was missed bc underwriter never got to it! It’s Now 10 days after my initial closing date and still waiting on underwriter to stamp my docs. The lawyer explained to my lender that if I didn’t close on the second date they wouldn’t have any new dates until 2 wks later. I only have 5 days left on my apt.

Jennifer
GBMy experience with Arc Home was amazing! My experience with Arc Home was professional and a very smooth process from application to closing of my loan. The entire team was amazing! I would highly recommend Arc Home to anyone looking for a mortgage lender. The date of experience keeps changing what I chose - 10/26/2022 to 10/25/22 - tried to edit a few times.

customer
GBMy loan agent My loan agent (Luis) went above and beyond to make sure all my concerns and questions are addressed accordingly. He's was very kind, understanding and readily available. I'm happy to have him and would like to work with him again if given the opportunity

Roseline Ukwuachu
GBArc home loan worker Arc home loan worker, worked together with me in giving me all the. Information I need to be able to succeed in getting through to refinance my house. I will recommend my friends to ARC home loan should they need to refinance their homes. Arc home is better than others, because they are fast.

Josephine C
GBWebsite not well designed Website not well designed. Hard to get someone, always a long wait & mistakes with my payments. Refi loan officers would only give rates over the phone and not in writing even after running credit report. When decided to go for the refi the rate jumped more than 5 points in just 2 days during the time Feds was lowering rates?! Bait & switch. Another refi loan officer is non-responsive after running my credit score again. A waste of time & deduction on my credit scores for nothing .