Ralph
GBWe have purchased many homes and… We have purchased many homes and refinanced a few times. This time by far was our most pleasant experience. Patrick took his time and explained every step and we looked at my different avenues to take. Patrick made sure we had the best deal and made sure we understood everything.
customer
GBMy loan agent My loan agent (Luis) went above and beyond to make sure all my concerns and questions are addressed accordingly. He's was very kind, understanding and readily available. I'm happy to have him and would like to work with him again if given the opportunity
Jennifer Adams
GBMy experience was excellent! This is the second loan I have closed and worked with Brian Rollins and Linda Hunter. Communication was excellent and it was a pleasure. The closing was on time, which was the three (3) week timeline I requested. I would highly recommend Arc Home!
Josephine C
GBWebsite not well designed Website not well designed. Hard to get someone, always a long wait & mistakes with my payments. Refi loan officers would only give rates over the phone and not in writing even after running credit report. When decided to go for the refi the rate jumped more than 5 points in just 2 days during the time Feds was lowering rates?! Bait & switch. Another refi loan officer is non-responsive after running my credit score again. A waste of time & deduction on my credit scores for nothing .
customer
GBWe told Arc Home about our interest in… We told Arc Home about our interest in refinancing our existing coverage with their company. They immediately addressed our concerns. We went through the process and was approved within a short period of time. They were well organized and efficient. It's a pleasure during business with them.