The Lion Man Make sure the person ready Appraisel knows what they are doing, mine was miss read- saying i only had 1250 square feet living space. The Person reading the apprasial Missed the 1250 square feet of the lower floors. Our house is 5 bed rooms with 3 full baths- kitchen -living room- family room -large laundry room and finished storage room. So 13 different rooms that first person reading the apprasial said was only 1250 Foot -that would be average of about 96 square feet per room. Or rather about 8 feet by 8 feet each room. Had to get own apprasial done- send that in adn then suddenly yes house had double ther living space, yet apprasils were written basically the same- aside from that reast of process went smothly!

Funding Process Review Although my process took a bit longer than normal to receive the funds. I do have to "Thank" Mary Kate for helping me understand and get through the entire process. Mary Kate communicated frequently to keep me updated and aware of the processes. She was very professional and knowledgeable of the processes.

Heaven Sent? It's almost like our partnering with Unison was meant to be. They were very helpful at every stage and never treated us as if we stupid or a nuisance like we were by a different financial institution. The possibility of accessing our equity without having to reset the mortgage had never occurred to us until the mailer with their offer arrived. It was exactly what we needed. Thanks Unison

Ok but a little disappointed The person who assisted me was good and helpful however the appraisal was inaccurate to me and I really didn’t get to do what I wanted as I didn’t get enough funds because of appraisal. The house was appraised at 257K while my neighbor who has the same size house as me sold his house two weeks later at 379K. I just needed an extra 10,000 to do a fence but I think the appraisal could have been better. However I do appreciate the help I got but it could have been better.

The Service Coordinator we worked with… The Service Coordinator we worked with - Mary Kate Watson was awesome! She was always available to answer questions and when I had issues downloading documents, she would allow me to send them to her directly. She made the process very easy. The only negative thing we experience was the funding. It took longer than normal to get are proceeds. We got approved right in the middle of the debt ceiling limit debate and I am sure investors were worried about letting go of money just in case the debt ceiling wasn't raised. Shortly after it was announced that the debt ceiling was going to be raised, we received our funds. Moving forward, I just believe that once someone is approved, that money needs to be readily available. Outside of that, I have nothing bad to say about our experience.