
Alex
GBHUGE mistake using Collective - avoid at all costs Using Collective has been by far the biggest tax mistake I've made for my business. I've lost a large portion of my income due to straight up bad advice that Collective provided me with and took no accountability for. They are impossible to communicate with, don't give clear or timely answers, and consistently make mistakes. This is the last thing I wanted to deal with when running a business, this company is borderline fraudulent and I'm considering legal action it's so disastrous. I still can't get a response from them.

Concerned Citizen
GBRun away as fast as you can Run away fast. 1) Their work is frequently wrong. I've had issues every tax return. If I didnt catch them I would have lost money. The first time they told me to pay $50K in additional taxes when taxes were due. Turns out I was entitled to $30K refund. The second time I caught a mistake, I would have had to pay $20K in extra taxes if I didn't correct 2) Their advice is bad. i end up with a way larger tax return every year than I should, while at the same time incurring penalties. 3) Their communication is bad - very confusing, hard to follow, and hard to get a hold of when you really need them

ZB
GBA trusted partner I can't speak highly enough of my experience with Collective. They've been like a trusted partner that helped make the confusing, complicate process of forming a company into a breeze. They made the timeline easy to understand and made expectations clear every step of the way. I appreciated how they broke the process into manageable, bite-sized chunks. I never felt overwhelmed. Instead I just had a thing or two to accomplish each day during on-boarding. Every member of the team, from on-boarding to my accounting professionals, has been knowledgeable and professional. I'm very happy that I chose to work with them!

Ryan Jordan
GB5 stars for Jennifer Rutledge 5 stars for Jennifer Rutledge 2 stars for Collective’s system and policies Jen was so helpful to soothing my anger about how communication has been and the system they have to communicate with the bookkeeper Aser. Jen thoroughly has been great sharing transparency but not making excuses for the bad experience I’ve had. She even comp a month of services bc I shared after filing for both business and personal taxes I will no longer continue with collective. They have no efficient way of categorizing expenses it’s all do it yourself spreadsheets which leaves room for error even though they have you link your bank statements to a 3rd software party. Gusto is one software Collective is another platform And the book keeping platform. So unifies for 300 a month. Compared to quick books.

Christina Hunt
GBOptimized the way I do business Collective has taken a huge burden off my shoulders and saved my business quite a bit of money. Look money isn't my strong suit (other than making it), and to know I'm in good hands is :chefs kiss:. It allows me to focus on the more important things in business.