Run away as fast as you can Run away fast. 1) Their work is frequently wrong. I've had issues every tax return. If I didnt catch them I would have lost money. The first time they told me to pay $50K in additional taxes when taxes were due. Turns out I was entitled to $30K refund. The second time I caught a mistake, I would have had to pay $20K in extra taxes if I didn't correct 2) Their advice is bad. i end up with a way larger tax return every year than I should, while at the same time incurring penalties. 3) Their communication is bad - very confusing, hard to follow, and hard to get a hold of when you really need them

Love this service! I've used Collective for over 2 years now to set-up and assist with my S-Corp, and it has been a life saver. I had no idea what I was doing before using them, and random tax and regulatory things will pop up that I would not have known/paid/understood if Collective had not flagged them for me and been there to answer my questions. Before using Collective (they weren't available in my state at the time) I also tried to find another service that does the same thing, but after weeks of looking I literally could not. Some companies do parts of what Collective does, and some do others, but none of them did it all. I recommend Collective 100% and I'll continue using them for sure! :)

An absolute must!! ABSOLUTELY love everything collective has done (and continues to do!) for my business. My only regret is not working with them sooner–I can't tell you how much stress they've relieved!

5 stars for Jennifer Rutledge 5 stars for Jennifer Rutledge 2 stars for Collective’s system and policies Jen was so helpful to soothing my anger about how communication has been and the system they have to communicate with the bookkeeper Aser. Jen thoroughly has been great sharing transparency but not making excuses for the bad experience I’ve had. She even comp a month of services bc I shared after filing for both business and personal taxes I will no longer continue with collective. They have no efficient way of categorizing expenses it’s all do it yourself spreadsheets which leaves room for error even though they have you link your bank statements to a 3rd software party. Gusto is one software Collective is another platform And the book keeping platform. So unifies for 300 a month. Compared to quick books.

Stay far away... If you're a creator, stay far away from Collective. Their service is unreliable, and it's impossible to get ahold of one person who is actually able to get anything done. During sales calls, I was promised their tax service would be prompt. I gave them everything they needed mid-Jan and explained I was pregnant (due Apr 1st), so I needed my business tax return ASAP. I was promised it would be prioritized. Instead, it's been over a month, I've been passed around to about a dozen different people, and I still have yet to receive anything I need. Communication is slow. Their dashboard is buggy and annoying to use. I've also received emails from them with other business financial data, so their privacy and security are also major concerns. As a business owner, I don't like having my time wasted. The whole point of turning to this service was to save me time. Instead, I've quadrupled the number of hours I'm spending on the financial side of things because I have to waste so much time chasing them to get anything done. All in all, just a terrible experience, and I wish I'd never used them.