Tammy
GBLosing sleep over the atrocious experience I’ve had with them Collective will mess up your books, file late and inaccurate tax returns and cost you a lot of money. It might seem like you’ll save money up front but it will cost you later. Don’t use this service!
David
GBLove this service! I've used Collective for over 2 years now to set-up and assist with my S-Corp, and it has been a life saver. I had no idea what I was doing before using them, and random tax and regulatory things will pop up that I would not have known/paid/understood if Collective had not flagged them for me and been there to answer my questions. Before using Collective (they weren't available in my state at the time) I also tried to find another service that does the same thing, but after weeks of looking I literally could not. Some companies do parts of what Collective does, and some do others, but none of them did it all. I recommend Collective 100% and I'll continue using them for sure! :)
Marissa Goldberg
GBStay far away... If you're a creator, stay far away from Collective. Their service is unreliable, and it's impossible to get ahold of one person who is actually able to get anything done. During sales calls, I was promised their tax service would be prompt. I gave them everything they needed mid-Jan and explained I was pregnant (due Apr 1st), so I needed my business tax return ASAP. I was promised it would be prioritized. Instead, it's been over a month, I've been passed around to about a dozen different people, and I still have yet to receive anything I need. Communication is slow. Their dashboard is buggy and annoying to use. I've also received emails from them with other business financial data, so their privacy and security are also major concerns. As a business owner, I don't like having my time wasted. The whole point of turning to this service was to save me time. Instead, I've quadrupled the number of hours I'm spending on the financial side of things because I have to waste so much time chasing them to get anything done. All in all, just a terrible experience, and I wish I'd never used them.
Michael
GBStay away Tl;dr: -They messed up my takes and I owed >$17k -I paid a ton of $$ in penalties -Nobody would explain how to even pay these taxes or make the payments--I had to tell them -When I tried to get in touch with them, nobody responded to me -My business went under as a result and I had to move back with my parents I can't believe I got scammed like that 😂😂😂
ZB
GBA trusted partner I can't speak highly enough of my experience with Collective. They've been like a trusted partner that helped make the confusing, complicate process of forming a company into a breeze. They made the timeline easy to understand and made expectations clear every step of the way. I appreciated how they broke the process into manageable, bite-sized chunks. I never felt overwhelmed. Instead I just had a thing or two to accomplish each day during on-boarding. Every member of the team, from on-boarding to my accounting professionals, has been knowledgeable and professional. I'm very happy that I chose to work with them!