Kenneth Cadieux
USUPSELL UPSELL UPSELL You're not going to work with someone in America. If you care about that, that's going to be an issue. I explained my situation and they were happy to take my $3,700. I just got an email that they want me to form a new LLC for an additional $500. I guess my first $3700 wasn't enough of an upsell. I haven't received an email back and now I'm seeking a refund with a company that has no contact number or phone support. Just a sinle email. Sketchy.
Mira Setiabudhi
USThey canceled my memberships after 3… They canceled my memberships after 3 months ( got 1 free month because of the Black Friday deal ), but they didn't do the onboarding process till January, and the person who did the onboarding said that they were too new to help me because I have both 1099 and W2, so she said she'll cancel my membership and referred me to try using another company. Since they took the money out of my bank account, so I asked for a refund. I did get 1 month only but I was supposed to get 2 months because they were supposed to let me know the first place before I signed up. This morning I was still trying to get my refund for another month since they never helped me anyway and guess what?? No one cares enough to reply to my email or answer my chat on their Instagram! Don’t fall for anything they promise you to do, you wasting your time and money and yet, they ignore you when you are trying to speak up!
Josh
USGreat experience with Collective I have used them for over 2 years now and have been really happy with the help I have received whenever I have asked for it. My direct contact Matt is fantastic and always so helpful whenever I request a call, even with the most in depth questions that I come up with. My only con is that I wish I would have signed up with them earlier as they really do help me with managing the part of my business I don't know much about and help a ton with all of my tax planning and returns!
Amy Rutkin
USTrustworthy and good business practive I wanted to note an excellent moment of business trustworthiness. I signed up with Collective but they helped me determine that the tax savings wouldn't make it worth it for me. They talked to me, explained it and sent a full and prompt refund. Much appreicated, Matt!
Jason Polevoi
USCollective Handles the Hard Stuff Collective handles all the difficult bookkeeping and payroll aspects of running your own business and they do it while saving you tons on your taxes. You're paired with real people who genuinely care about your success and that, in and of itself, makes the cost worth it over and over again.