Marissa Goldberg
GBStay far away... If you're a creator, stay far away from Collective. Their service is unreliable, and it's impossible to get ahold of one person who is actually able to get anything done. During sales calls, I was promised their tax service would be prompt. I gave them everything they needed mid-Jan and explained I was pregnant (due Apr 1st), so I needed my business tax return ASAP. I was promised it would be prioritized. Instead, it's been over a month, I've been passed around to about a dozen different people, and I still have yet to receive anything I need. Communication is slow. Their dashboard is buggy and annoying to use. I've also received emails from them with other business financial data, so their privacy and security are also major concerns. As a business owner, I don't like having my time wasted. The whole point of turning to this service was to save me time. Instead, I've quadrupled the number of hours I'm spending on the financial side of things because I have to waste so much time chasing them to get anything done. All in all, just a terrible experience, and I wish I'd never used them.
Nicole Krupela
GBIt doesn't get easier than this Collective is a lifesaver for my small business. If you've ever found yourself confused or intimidated by taxes, payroll or your decision to go full-monty on the LLC/S-Corp designation, Collective is the partner you're looking for. They'll hold your hand from start to finish, and their dashboard tools make everything seamless. It's worth every penny, I swear!
Thomas Knoll
GBTake a load off The most valuable partners are the ones who take a part of my business that feels extremely important completely off my mind. And that is exactly what the whole team at Collective do for me. Taxes, payroll, general bookkeeping, and expenses completely off my shoulders and never keeping me awake at night?! Yes please.
Tammy
GBLosing sleep over the atrocious experience I’ve had with them Collective will mess up your books, file late and inaccurate tax returns and cost you a lot of money. It might seem like you’ll save money up front but it will cost you later. Don’t use this service!
Kenneth Cadieux
GBUPSELL UPSELL UPSELL You're not going to work with someone in America. If you care about that, that's going to be an issue. I explained my situation and they were happy to take my $3,700. I just got an email that they want me to form a new LLC for an additional $500. I guess my first $3700 wasn't enough of an upsell. I haven't received an email back and now I'm seeking a refund with a company that has no contact number or phone support. Just a sinle email. Sketchy.