The most patient, helpful team! As a graphic designer, I am the first to admit that I would rather focus my time on creative projects than bookkeeping and taxes. Outsourcing those tasks to Collective the last couple years has been one of my best business decisions. It gave me time back to focus on the parts of my business I LOVE, while knowing that all of my business financial ducks are in a row with Collective managing it all. Their team of experts is so incredibly patient with all of my questions and helped me form my LLC/S Corp seamlessly. I have had the best experience with their services and highly recommend them to any small business soloprenuer. 100% worth the investment.

Stay far away... If you're a creator, stay far away from Collective. Their service is unreliable, and it's impossible to get ahold of one person who is actually able to get anything done. During sales calls, I was promised their tax service would be prompt. I gave them everything they needed mid-Jan and explained I was pregnant (due Apr 1st), so I needed my business tax return ASAP. I was promised it would be prioritized. Instead, it's been over a month, I've been passed around to about a dozen different people, and I still have yet to receive anything I need. Communication is slow. Their dashboard is buggy and annoying to use. I've also received emails from them with other business financial data, so their privacy and security are also major concerns. As a business owner, I don't like having my time wasted. The whole point of turning to this service was to save me time. Instead, I've quadrupled the number of hours I'm spending on the financial side of things because I have to waste so much time chasing them to get anything done. All in all, just a terrible experience, and I wish I'd never used them.

Optimized the way I do business Collective has taken a huge burden off my shoulders and saved my business quite a bit of money. Look money isn't my strong suit (other than making it), and to know I'm in good hands is :chefs kiss:. It allows me to focus on the more important things in business.

Losing sleep over the atrocious experience I’ve had with them Collective will mess up your books, file late and inaccurate tax returns and cost you a lot of money. It might seem like you’ll save money up front but it will cost you later. Don’t use this service!

Collective makes my life easier and… Collective makes my life easier and lets me focus on growing my business. Starting a business was a big leap for me and Collective helped me crawl-walk-run through the process. I am now 9 months in and running full speed ahead. I have a good workflow of how I work with Collective which takes minimal time. And I love that whenever I have random accounting or tax questions, I send an email to my team (Janet and Jezra are amazing) and they respond almost immediately. Collective is one of my best business expenses every month. Thank you and appreciate your help.