Great people made it easy to switch We wanted a change and every department was so helpful and explained in detail exactly what all the charges would be. They took the time to listen and anwer all my questions. They stand by their product.

SHAME!! Looks like a shopping site, but all the providers are the same company!! TOTAL AND BLATANT DECEPTION!! I was looking at the various sites that help find the best electricity deals for my house and Electric.com came up on a Google search. I was suspicious when the only listed three providers - Just, Tara, and Amigo. Dug a little deeper and found out that all of the providers are owned by the same company, Just Energy! They make it look like they are doing you a favor by scouring all of the providers, but they are actually just letting you pick from one of their own companies. If that wasn't bad enough, almost all of the deals had serious "gotcha" terms, like charging you $59 to $149 UP FRONT to get the "Preferred Rate". Nice! I get a great rate and get charged a $149 fee first month for the privilege! They even have the gall to put these very words on their site: Why Shop Here? There’s a reason malls and large shopping centers are popular during the holidays—shoppers can get everything they need in one place. Electric.com offers the same benefit for electricity and natural gas suppliers. Instead of visiting multiple websites, writing down plans, rates and offers, just search here. We’ve done the work for you. Yeah, right....if all of the stores in the mall are owned by the same company! This is openly deceptive, even if they eventually put other providers on their site, do you really think that their "Ranking" will be unbiased? BUYER BEWARE!!

I didn't receive the statement and bill and repersentives were helpful. 1132054 I never received my bill, statement or contract form, anything after sign up for Just Energy until a day I receive disconnetion notice with some fine in mail regarding I didn't pay bill, so the electricity will be disconneted. I contacted the customer service and explain the issue. They kept telling me that the statement is sent out, and monthly bill was sent out via email as request. But I searched my junk list and inbox, found nothing from Just Energy. They even got name wrong, I guess that is why I didn't receive the emails and mails. The customer serivice eps insisted that I should be responsible for the late fee plus diconnect notice fee. The overall experience with them were very unpleasant and unprofessional.

good so far 17199830 getting good service at a great price

just electric gives me the control and independence i need i live in a large undt JUST ELECTRIC ALLOWS me to monitor and control and manage my electricity monthly... NO MORE GUESSING. 1105487