Began On A Bad Foot I placed my initial order with Pet Treater on August 7. One August 9, my account showed that Newgistics had picked up my order to deliver to USPS. One week after placing my order (August 14), it still showed that my order still had not been delivered to USPS. I contacted them and was told that my order was shipped out on August 13. They told me that it takes 48 hours for tracking to show any movement. As of August 15, my order still has not been received by USPS. I canceled my subscription. It's sad because I was really looking forward to this. I may never receive this, but that most definitely have my money.

We love pet treater! We love pet treater! It comes with just the right amount of goodies, I love that we can still get a little surprise every month without collecting a mountain of toys. Always arrived when expected for us, sometimes even earlier than the expected arrival date.

Beware gift subscriptions may be renewed unknowingly For $15 a month it's not too bad for the trinkets you get. I'm giving 3 stars due to I bought a gift subscription to try it out. I don't have a credit card on file for my "gift" subscription yet they were able to run my card for another 6 months. Payment is in process and hopefully cancelled before the next shipment or I will be disputing with my credit card. Very deceiving!

Delays I orders on the 4th of January and still have not received anything they have the worst customer service. They said they couldn’t refund me, I stupidly paid for 3 months in advance. It’s been 20 days and I have not gotten anything these people are the worst

If I could rate zero stars I would… If I could rate zero stars I would worst customer service and the longest shipping time ever. I wouldn’t recommend this service to anyone