Penelope Donnelly
GBLove love love! This box has more than just the average subscription box toys and treats. For a lower price than compared subscriptions, you get more including grooming and interactive items! You are definitely getting your money’s worth in these boxes. From what I have experienced the service is super friendly, quick & easy. I would recommend this over any pet box I have looked into!
Jenne Siltberg
GBBeware gift subscriptions may be renewed unknowingly For $15 a month it's not too bad for the trinkets you get. I'm giving 3 stars due to I bought a gift subscription to try it out. I don't have a credit card on file for my "gift" subscription yet they were able to run my card for another 6 months. Payment is in process and hopefully cancelled before the next shipment or I will be disputing with my credit card. Very deceiving!
Bert Carruth
GBI am a new customer to petreater I am a new customer to petreater. My welcome box came in time and was satisfactory. I am still waiting to get my first month subscription box. 31 days and counting. After contacting the support team, I was given a prompt reply that my box would be sent priority shipping right away and a confirmation email will be sent when shipped. That was 4 days ago. When I contacted them again, I was given another excuse and another promise. CUSTOMER SERVICE FAIL!
Consumer
GBIf I could rate zero stars I would… If I could rate zero stars I would worst customer service and the longest shipping time ever. I wouldn’t recommend this service to anyone
Anon
GBDelays I orders on the 4th of January and still have not received anything they have the worst customer service. They said they couldn’t refund me, I stupidly paid for 3 months in advance. It’s been 20 days and I have not gotten anything these people are the worst