Began On A Bad Foot I placed my initial order with Pet Treater on August 7. One August 9, my account showed that Newgistics had picked up my order to deliver to USPS. One week after placing my order (August 14), it still showed that my order still had not been delivered to USPS. I contacted them and was told that my order was shipped out on August 13. They told me that it takes 48 hours for tracking to show any movement. As of August 15, my order still has not been received by USPS. I canceled my subscription. It's sad because I was really looking forward to this. I may never receive this, but that most definitely have my money.

I am a new customer to petreater I am a new customer to petreater. My welcome box came in time and was satisfactory. I am still waiting to get my first month subscription box. 31 days and counting. After contacting the support team, I was given a prompt reply that my box would be sent priority shipping right away and a confirmation email will be sent when shipped. That was 4 days ago. When I contacted them again, I was given another excuse and another promise. CUSTOMER SERVICE FAIL!

Love the Blue Box!!!!! The minute the blue box arrives our kitties are all over it! Toys immediately become prized possessions, treats are devoured and they look adorable in bows or bandanas. The empty blue box also provides hours of fun as they "sled" throughout the house! LOL! So glad our pet sitter recommended Pet Treater!

If I could rate zero stars I would… If I could rate zero stars I would worst customer service and the longest shipping time ever. I wouldn’t recommend this service to anyone

Not size specific Cancelling was a breeze. However I have Chi's. Specifically stated that when enrolling. Both shipments contained treats, scarfs and toys suited for large breeds. Thinking they're not equipped for small dog items? I should’ve read the reviews. They aren’t accommodating to small breeds.