Penelope Donnelly
GBLove love love! This box has more than just the average subscription box toys and treats. For a lower price than compared subscriptions, you get more including grooming and interactive items! You are definitely getting your money’s worth in these boxes. From what I have experienced the service is super friendly, quick & easy. I would recommend this over any pet box I have looked into!
Anon
GBDelays I orders on the 4th of January and still have not received anything they have the worst customer service. They said they couldn’t refund me, I stupidly paid for 3 months in advance. It’s been 20 days and I have not gotten anything these people are the worst
Angelique Hebert
GBBegan On A Bad Foot I placed my initial order with Pet Treater on August 7. One August 9, my account showed that Newgistics had picked up my order to deliver to USPS. One week after placing my order (August 14), it still showed that my order still had not been delivered to USPS. I contacted them and was told that my order was shipped out on August 13. They told me that it takes 48 hours for tracking to show any movement. As of August 15, my order still has not been received by USPS. I canceled my subscription. It's sad because I was really looking forward to this. I may never receive this, but that most definitely have my money.
Josephine Pace
GBNot size specific Cancelling was a breeze. However I have Chi's. Specifically stated that when enrolling. Both shipments contained treats, scarfs and toys suited for large breeds. Thinking they're not equipped for small dog items? I should’ve read the reviews. They aren’t accommodating to small breeds.
Laurie
GBMonthly Dog/Cat Toy & Treat Box I signed up for a monthly box and also added a donation to a program for Veterinary Services for those not able to pay. I was never sent a package shipping number but I was contacted when they attempted to charge my debit card, again for another box. It has been 16 days and I am still waiting on my first box.I contacted the company about not receiving my first box, I was referred back to the website's FAQ. I have canceled my account and will be requesting a refund. I cannot and will not recommend this company. Terrible experience.