Laurie
GBMonthly Dog/Cat Toy & Treat Box I signed up for a monthly box and also added a donation to a program for Veterinary Services for those not able to pay. I was never sent a package shipping number but I was contacted when they attempted to charge my debit card, again for another box. It has been 16 days and I am still waiting on my first box.I contacted the company about not receiving my first box, I was referred back to the website's FAQ. I have canceled my account and will be requesting a refund. I cannot and will not recommend this company. Terrible experience.
Jo Coop
GBCan't beat it!!! Absolutely loving this mothly box. I searched through many subscription services before I found a sustainably affordable option for us. This started as an attempt to show my Australian Shepherd that the mail people are not vicious intruders and can bring goodies. But we're hooked and keeping the subscription because it's so affordable and the products are all good quality, treats made in USA and up to our standards, etc.
Consumer
GBIf I could rate zero stars I would… If I could rate zero stars I would worst customer service and the longest shipping time ever. I wouldn’t recommend this service to anyone
Barbara
GBGreat Subscription! Much more affordable than other big brand boxes! This is something I can do to treat my pup while supporting small businesses. Customer service is great and they go above and beyond to make sure their customers are happy! You won’t be disappointed with this subscription!
Bert Carruth
GBI am a new customer to petreater I am a new customer to petreater. My welcome box came in time and was satisfactory. I am still waiting to get my first month subscription box. 31 days and counting. After contacting the support team, I was given a prompt reply that my box would be sent priority shipping right away and a confirmation email will be sent when shipped. That was 4 days ago. When I contacted them again, I was given another excuse and another promise. CUSTOMER SERVICE FAIL!