Ravi
GBAwning: All you need to be successful at real estate investing. Awning is a most excellent service aiming to help the average guy be successful at residential real estate investing. There are great real estate agents, but Awning one ups them by giving you the super powers of a professional investor. My experience was excellent. The awning model centers around your personal advisor and their website “feed”. Mine, Sean, was seasoned in both real estate and importantly as a high volume property manager. Each day, my Awning dashboard feed would be populated with choice picks selected by their underwriting teams that Sean and i would discuss. The analytics on the website would help us, in a glance, understand the numbers involved in each transaction. With a few clicks the offer could be sent off. And Sean would be totally on it the whole time. And during escrow, he helped me line up a formidable team of property managers, contractors and others along with a plan of action to get the place up and ready to rent as soon as it closed. Thank you Sean! And thank you Awning. I think I got a real jewel that will add value for generations to come in my family!
Gentry Campbell
GBRun from this company!!! I don’t know how this company ever had good reviews. I have been in commercial property management for 15+ years and am fairly patient and understanding of some issues. But, I honestly can’t think of one thing that this company has done well. Their host is not even a super host. He has a horrific 4.4 score. They don’t escalate or let you know when your guest or cleaner report things (a leak) until a week later. The cleaners are awful and stole hundreds of dollars of sheets, towels and blankets. They have standard reviews of their guests which are inaccurate. They get information incorrect and ask for the same info over and over. We have been bleeding money with our STR since hiring them. I wish we could sue them for breach of contract and all the money they have lost us due to low bookings.
Dean Roberts
GBPLEASE READ AND STAY AWAY. U CAN FIND BETTER If I could give zero stars I would. Please don't use them. There is no direct point of contact. I'm still missing payments from guest that stayed in February its now April. They will pull money out your account for cleaning fees when there are no guest. Extremely disorganized company. That will never give you a straight forward answer when you call they always have to call you back lol..a joke!!!
Kelsy A
GBCommunication gets an F Awning was supposed to give me a quote and also more information about how my property would perform. Their representative never followed through or gave me a call back. His excuse was computer issues after this review, weeks later. However he had my contact information over email. Their representative was also looking at my LinkedIn and personal social media only after this review. Their management apologized that the reason is because they can’t work with every property. That is absolutely fine but I never heard back since their representatives told me he would look into all the information I gave with my properties. I would not recommend this company based on customer service and responsiveness. Be cautious of what information you share.
Dan Palumbo
GBAwning is a rarity Awning is a rarity - great communicators while being world class at property management. Highly recommend them to any one looking for a new property manager!