Awesome team awesome team, very helpful and flexible

Great for investors - Not for everyone? Not for everyone?! I just read the reviews and people seem to love or hate awning. I tried Evolve and they were okay but I needed a little more (like someone to actually manage cleaners/repair people). I’m living overseas and I wanted full service but the other managers charged so much more with all their hidden fees and mark-ups. Awning is very clear about their costs and don’t charge extra fees for their cleaners/handymen. The thing I like the most is their text message support. It’s not perfect but they’re reachable 24/7 and get the job done! The value they offer is what I need as an investor. My guess is that the few other bad reviews are from people who used to manage the property themselves living onsite. They were super clear that they are focused on helping investors maximize revenue, which is my main goal (lower cost, higher $). Maybe Awning is not perfect for the part-time investor/2nd home owner(?) but it’s amazing for the full time investor.

Run from this company!!! I don’t know how this company ever had good reviews. I have been in commercial property management for 15+ years and am fairly patient and understanding of some issues. But, I honestly can’t think of one thing that this company has done well. Their host is not even a super host. He has a horrific 4.4 score. They don’t escalate or let you know when your guest or cleaner report things (a leak) until a week later. The cleaners are awful and stole hundreds of dollars of sheets, towels and blankets. They have standard reviews of their guests which are inaccurate. They get information incorrect and ask for the same info over and over. We have been bleeding money with our STR since hiring them. I wish we could sue them for breach of contract and all the money they have lost us due to low bookings.

Avoid Awning - worse than doing it yourself This property management company is no more than a company that takes a significant slice of your revenue stream for barely any work. All they do is outsource to 1099 workers via mobile gig platforms, resulting in unreliable quality and poor communication. My experience was doomed from the outset. Onboarding was interrupted by my contact's vacation. The first guest arrived and had such a terrible experience they complained to Airbnb and got a partial refund - the difference was assessed as a penalty to me and not Awning for their mismanagement. I didn't learn about this until three months later due to delayed invoicing. Issues continued to mount over the short relationship I had with Awning until I terminated the agreement. Guests continued to leave poor reviews. They actually said things like "great house but terrible manager" in the listing. This resulted in a significant revenue loss for me, as all of this happened during the peak summer season. Today, I was deducted the full balance of disputed invoices which I did not approve. Their invoicing is very confusing, and their team never properly answered questions I had. Companies cannot deduct directly from checking accounts like this without proper approval, but Awning does it anyway. Since ending the Awning relationship, the listing has had 15 five-star reviews and no negative ones. It has been less stress to just manage on own.

Awning: All you need to be successful at real estate investing. Awning is a most excellent service aiming to help the average guy be successful at residential real estate investing. There are great real estate agents, but Awning one ups them by giving you the super powers of a professional investor. My experience was excellent. The awning model centers around your personal advisor and their website “feed”. Mine, Sean, was seasoned in both real estate and importantly as a high volume property manager. Each day, my Awning dashboard feed would be populated with choice picks selected by their underwriting teams that Sean and i would discuss. The analytics on the website would help us, in a glance, understand the numbers involved in each transaction. With a few clicks the offer could be sent off. And Sean would be totally on it the whole time. And during escrow, he helped me line up a formidable team of property managers, contractors and others along with a plan of action to get the place up and ready to rent as soon as it closed. Thank you Sean! And thank you Awning. I think I got a real jewel that will add value for generations to come in my family!