Awning was great! I found Awning to be a great fit for our business model. They were responsive to all of our questions and concerns. We had a positive experience with them, no issues.

Awesome team awesome team, very helpful and flexible

customer service people… Overall the customer service people have been great. They’ve listened to me get very frustrated with Vrbo and tried to work the problem out without management getting involved. Sadly that could not be avoided. Commutation is the biggest problem I see.

STAY AWAY from this extremely… STAY AWAY from this extremely disorganized management company. I made the mistake of trusting them and signing up for short-term rental property management. They were consistently messing up major aspects like mixing up our smart lock with someone else's, not able to handle guest complaints in an efficient and caring manner which resulted in bad reviews, I've had to double / triple repeat myself for anything, and many many other issues. Their website states that they charge 15% but that is definitely not correct. I signed up with them wanting a completely hands-off quality management experience but I ended up having to do more work than I would have managing the house on my own because I was having to fix their mistakes and double checking their work constantly. Plus, they kept my funds from me during my last month and instead used it as credit towards that month's commission. Completely disappointed with this company. I also really did not like how AI driven everything was - their communication methods were very artificial feeling and I wasn't sure if I was talking to a bot or an actual person. I've had guests who also complained about this. All in all, I would stay far far away from them.

PLEASE READ AND STAY AWAY. U CAN FIND BETTER If I could give zero stars I would. Please don't use them. There is no direct point of contact. I'm still missing payments from guest that stayed in February its now April. They will pull money out your account for cleaning fees when there are no guest. Extremely disorganized company. That will never give you a straight forward answer when you call they always have to call you back lol..a joke!!!