Communication gets an F Awning was supposed to give me a quote and also more information about how my property would perform. Their representative never followed through or gave me a call back. His excuse was computer issues after this review, weeks later. However he had my contact information over email. Their representative was also looking at my LinkedIn and personal social media only after this review. Their management apologized that the reason is because they can’t work with every property. That is absolutely fine but I never heard back since their representatives told me he would look into all the information I gave with my properties. I would not recommend this company based on customer service and responsiveness. Be cautious of what information you share.

5 stars 5 stars! Their property management service is exactly what we were looking for when opening our new short term rental and the team has been amazing to work with. Thanks Awning for making it so easy for us to up our investment portfolio!

Exceptional Short Term Rental Property Management Awning is an exceptional company and does a terrific job with Short Term Rental Property Management. Awning's services are top notch and the quality of services provided far exceed what you get with Vacasa, Red Awning, Evolve, and others. They take a much more personalized approach. The prices are a great value especially for what you get. Humberto and Andreis are super knowledgeable and extremely professional.

customer service people… Overall the customer service people have been great. They’ve listened to me get very frustrated with Vrbo and tried to work the problem out without management getting involved. Sadly that could not be avoided. Commutation is the biggest problem I see.

PLEASE READ AND STAY AWAY. U CAN FIND BETTER If I could give zero stars I would. Please don't use them. There is no direct point of contact. I'm still missing payments from guest that stayed in February its now April. They will pull money out your account for cleaning fees when there are no guest. Extremely disorganized company. That will never give you a straight forward answer when you call they always have to call you back lol..a joke!!!