STAY AWAY from this extremely… STAY AWAY from this extremely disorganized management company. I made the mistake of trusting them and signing up for short-term rental property management. They were consistently messing up major aspects like mixing up our smart lock with someone else's, not able to handle guest complaints in an efficient and caring manner which resulted in bad reviews, I've had to double / triple repeat myself for anything, and many many other issues. Their website states that they charge 15% but that is definitely not correct. I signed up with them wanting a completely hands-off quality management experience but I ended up having to do more work than I would have managing the house on my own because I was having to fix their mistakes and double checking their work constantly. Plus, they kept my funds from me during my last month and instead used it as credit towards that month's commission. Completely disappointed with this company. I also really did not like how AI driven everything was - their communication methods were very artificial feeling and I wasn't sure if I was talking to a bot or an actual person. I've had guests who also complained about this. All in all, I would stay far far away from them.

Awning was great! I found Awning to be a great fit for our business model. They were responsive to all of our questions and concerns. We had a positive experience with them, no issues.

Solid experience for a remote management company I was nervous at first based on some reviews, but I honestly had a good experience with awning. They created a great listing quickly and I got a booking within 7 days. They have good referrals and responded to feedback I provided. If I had another property I would use them again. I would recommend having at least one local person who can check on the property in an emergency.

24/7 Property Management Support! They're super easy to work with. I'm used to working with local property manager located near my property, but my issue was that they didn't offer 24/7 support like Awning. I love the ability to just message them and quickly get someone to respond to my questions or requests. My guests have great reviews too.

5 stars 5 stars! Their property management service is exactly what we were looking for when opening our new short term rental and the team has been amazing to work with. Thanks Awning for making it so easy for us to up our investment portfolio!