PLEASE READ AND STAY AWAY. U CAN FIND BETTER If I could give zero stars I would. Please don't use them. There is no direct point of contact. I'm still missing payments from guest that stayed in February its now April. They will pull money out your account for cleaning fees when there are no guest. Extremely disorganized company. That will never give you a straight forward answer when you call they always have to call you back lol..a joke!!!

Exceptional Short Term Rental Property Management Awning is an exceptional company and does a terrific job with Short Term Rental Property Management. Awning's services are top notch and the quality of services provided far exceed what you get with Vacasa, Red Awning, Evolve, and others. They take a much more personalized approach. The prices are a great value especially for what you get. Humberto and Andreis are super knowledgeable and extremely professional.

Run from this company!!! I don’t know how this company ever had good reviews. I have been in commercial property management for 15+ years and am fairly patient and understanding of some issues. But, I honestly can’t think of one thing that this company has done well. Their host is not even a super host. He has a horrific 4.4 score. They don’t escalate or let you know when your guest or cleaner report things (a leak) until a week later. The cleaners are awful and stole hundreds of dollars of sheets, towels and blankets. They have standard reviews of their guests which are inaccurate. They get information incorrect and ask for the same info over and over. We have been bleeding money with our STR since hiring them. I wish we could sue them for breach of contract and all the money they have lost us due to low bookings.

Awning has been amazing and exceeded… Awning has been amazing and exceeded expectations. They are responsive, and as a property manager go above and beyond what is typical. Everyone has been friendly and knowledgeable, I needed to reward them by writing a review. There is simply no need to go through an outdated PM and give them 30% of your revenue. To the whole PM team there, y’all are amazing!!!! Keep it up

Avoid Awning - worse than doing it yourself This property management company is no more than a company that takes a significant slice of your revenue stream for barely any work. All they do is outsource to 1099 workers via mobile gig platforms, resulting in unreliable quality and poor communication. My experience was doomed from the outset. Onboarding was interrupted by my contact's vacation. The first guest arrived and had such a terrible experience they complained to Airbnb and got a partial refund - the difference was assessed as a penalty to me and not Awning for their mismanagement. I didn't learn about this until three months later due to delayed invoicing. Issues continued to mount over the short relationship I had with Awning until I terminated the agreement. Guests continued to leave poor reviews. They actually said things like "great house but terrible manager" in the listing. This resulted in a significant revenue loss for me, as all of this happened during the peak summer season. Today, I was deducted the full balance of disputed invoices which I did not approve. Their invoicing is very confusing, and their team never properly answered questions I had. Companies cannot deduct directly from checking accounts like this without proper approval, but Awning does it anyway. Since ending the Awning relationship, the listing has had 15 five-star reviews and no negative ones. It has been less stress to just manage on own.