Great experience Great experience. Coya is a wonderful customer service oriented young lady. She called me thru every step of the process from getting a veterinarians prescription sent to them, to when the prescription was received & shipped out. I would highly recommend Pet VM. I will certainly use their services for all my pets needs. Coya is a Gem!! Thank you.😇🐶

I ordered Antinol. Package was not sealed. I ordered Antinol from them for the first time. I was happy with the ease of ordering and quick receipt given the difficulty to source certain meds during this time. It would be a 5 star rating except that I received the package unsealed, which caused me concern regarding the source. The interior gel capsules do not seem tampered with, but I order these meds via different vendors (via Amazon) and the box has always come sealed. Overall good reviews so I will use the product.

DO NOT ORDER AND USE NEXT DAY SHIPPING DO NOT ORDER AND USE NEXT DAY SHIPPING. They will not issue refunds when you pay high prices for next day air (despite the carrier being willing to issue a refund they will not do the work for their customers) The next day shipping is a waste of money. Only order from them if you have time to wait for your order. *After posting review and emailing the company for they offered the shipping to be refunded. Just be careful going forward using next day air *

Scam meds: my dog suffered I trusted this company with my dog's health, and I think I got scammed. I thought I was getting a great deal when I discovered my dog's arthritis medicine in a 3-month supply for quite a bit less per pill than I usually get it. I'm not sure what the problem is, but AS SOON as she made the switch to the new Petvaluemart meds, she was in pain and limping and has continued to be ever since. I tried to contact them to ask to return the remaining pills (over $100 worth!!) for a refund, but they never responded. I am VERY upset and intend to complain to everyone I can in the hopes that I will get a response.

Poor Customer Service, Did a subscription order with them they sent the meds to my po box which is my billing in another city. Both my mailing address and my billing are in my profile, when I reached out to them about the issue their reply was simply to justify why they were right for sending it to my billing and not my mailing address. Nothing more. They could have simply stated an apology for the error and how it could be rectified, but no, the rep wrote a full explanation on how I was basically wrong. I cancelled my subscription with them, if this is going to be my customer experience with them in the future, I rather find another company to handle my dogs' meds.