No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

Best trading courses I've taken Best trading courses I've taken. Training is detailed and your software is amazing. I just wish you could add Think-or-swim to your direct trading brokers (TDA). Thanks to all your instructors, especially Ron Wheeler and Glenn Tompkins. Best navigation training and options training there is out there! Richard (Rick) Leslie in Missouri, USA

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

Vectorvest system I went to their seminar and signed up for the software. It only gives UK instruments unless you pay for a separate US license. I found the software very useful, but it doesnt change a lot from day to day - the set of recommendations remains consistent. It tends to be based on past performance which is available from other sites for free. The monthly cost is prohibitive - but it depnds on the size of your portfolio. I was able to cancel the subscription when my new CC was issued.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.