VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

It is essentially a lagging info tool It is essentially a lagging info tool. A lot of time repeated on obvious and routine matters and a little mention of real time daily News events other than a minor mention in daily summary. Too many strategies complicating decisions.

Very disappointment on customer… Very disappointment on customer service.You can't cancel the service online.True thieves .never used their service and got charged monthly.Going to take this company to court and make at an example since they said over the phone they are using the same policy as Amazon .I recorded the conversation with them and see how they are going to defend themself.Shame on you VestVector

Used to be a great company operating in… Used to be a great company operating in the UK as well as other countries. They dumped South Africa and Hong Kong, now they have dumped the UK and all the world-wide user groups. What is next to dump. We in the UK are very upset by their CEO. Since she took over VectorVest has gone downhill. We formed an action group to mitigate the excuses she has used for her actions but all our efforts have fallen on deaf ears. VV are not the great company they once were. I was with them for 15 years until they ditched us.