Chris Pfeiffer
GBDid not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.
C Rodricks
CAContacting VV in the past has been a… Contacting VV in the past has been a challenge; apart from Covid-19 Instructors: knowledgeable, helpful, patient, interesting and often go deeper into the how and why Software is excellent, though I would like quicker answer (personal) from Jockey Club. Can you include a small box (not the general one) of top five news items? However, I must say that every instructor/educator brings a new, different and unique perspective which often fills holes in my learning.
Mr W
GBNo customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.
Chimanlal Gandhi
CAIt is essentially a lagging info tool It is essentially a lagging info tool. A lot of time repeated on obvious and routine matters and a little mention of real time daily News events other than a minor mention in daily summary. Too many strategies complicating decisions.
Kenny Higdon
GBi was thinking about signing up with… i was thinking about signing up with vector vest but i noticed their website has been for days. not a good sign. then i see on their facebook profile memos from CEO talking about being down since before 12/18. this doesn't look good for them. as a potential customer, i think this just spooked me from joining.