No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

What a huge difference VectorVest has made for me! Oh my goodness, I appreciate VectorVest! It's some amazing software - there is a learning curve, so don't think you're just going to come buzzing in and know how to operate it at first glance. You definitely want to study the how-to instructions. Also, listen to and heed the advice and recommendations of the presenters, which was different from what I hear elsewhere, and had heard before. That said, I came from losing money before VectorVest, to making money using VectorVest. You do have to study it, though, listen to the presenters, and all that. Take notes. If you want to take some of their courses, take one course at a time, give it your attention and take notes. It can mean the difference between continuing to lose money in the markets, to coming out ahead.

Don't recommend to even try to their trial. It's a trap! Their subscription is very expensive and very much like other free charting websites with a bunch of technical indicators that show the past data. It does not really help as advertised. If you subscribe a trial, make sure to cancel it before expiration. If late for 1 day, they will charge you the whole month. I feel this company is aiming to charge you as little $ as they possibly can. Initially, I planed to pay for annual subscription but changed my mind and would never come back to Vectorvest. Stay away!

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

Used to be a great company operating in… Used to be a great company operating in the UK as well as other countries. They dumped South Africa and Hong Kong, now they have dumped the UK and all the world-wide user groups. What is next to dump. We in the UK are very upset by their CEO. Since she took over VectorVest has gone downhill. We formed an action group to mitigate the excuses she has used for her actions but all our efforts have fallen on deaf ears. VV are not the great company they once were. I was with them for 15 years until they ditched us.