Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.

I've been trading for almost 40 years I've been trading for almost 40 years. I started with yesterdays closing numbers in todays newspaper. I'm amazed everyday when I turn on my computer, tablet or smartphone and have incredible, immediate access to not only realtime quotes but scanning and charting software that can take a lifetime to master. I've looked at many services over the years and still surf the net to see what's available. I haven't found anything that compares to Vectorvest. Doesn't matter whether you're a beginner or seasoned investor. It's great for anyone starting to trade or manage their own money. Develop good habits, trade with Vectorvest. You'll grow your account and your confidence.

Don't recommend to even try to their trial. It's a trap! Their subscription is very expensive and very much like other free charting websites with a bunch of technical indicators that show the past data. It does not really help as advertised. If you subscribe a trial, make sure to cancel it before expiration. If late for 1 day, they will charge you the whole month. I feel this company is aiming to charge you as little $ as they possibly can. Initially, I planed to pay for annual subscription but changed my mind and would never come back to Vectorvest. Stay away!

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.