Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

A wealth of knowledge but phone support needs work There is a lot to learn from the team at Vectorvest and some excellent instructors. I give them the 3 star rating because when you call in, on the technical or sales side, many of the phone operators are abrasive and rude to the point that you avoid calling. Being an elite subscriber and one that has been around for 3 years now, you would hope to be treated a bit more respectfully. That said there are also some great people at support. The techniques work, you cannot win all the time, and they provide clear exit guidelines for anyone thinking that they aren't giving good advice.

Few minutes ago I install the… Few minutes ago I install the application that I just bought and it’s not working and there’s no way that I can make it work. Can you help me please

Do the learning, invest time, watch the tutorials, watch as much info you get from them for free, listen to them and ....you will be successful I was a novice in the stock market without success before I came a member of VectorVest. Subscribed in 2021 for a trial period. Later on I subscribed for a full year and till this day I never regret it. Then, when I was trying to learn almost every day came the bear market in 2022. I didn't listen enough to what I learned and....made losses on my portfolio. I did it all over, listened and learned more from VectorVest. Sucked in all the information from our fantastic knowledged coach in Belgium and start making profits. I probably will stay with VectorVest for ever. I would be much more blinded in my investments without Vectorvest as a guided hand. Not to mention that we have a fantastic support coach in Belgium.