A wealth of knowledge but phone support needs work There is a lot to learn from the team at Vectorvest and some excellent instructors. I give them the 3 star rating because when you call in, on the technical or sales side, many of the phone operators are abrasive and rude to the point that you avoid calling. Being an elite subscriber and one that has been around for 3 years now, you would hope to be treated a bit more respectfully. That said there are also some great people at support. The techniques work, you cannot win all the time, and they provide clear exit guidelines for anyone thinking that they aren't giving good advice.

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

Used to be a great company operating in… Used to be a great company operating in the UK as well as other countries. They dumped South Africa and Hong Kong, now they have dumped the UK and all the world-wide user groups. What is next to dump. We in the UK are very upset by their CEO. Since she took over VectorVest has gone downhill. We formed an action group to mitigate the excuses she has used for her actions but all our efforts have fallen on deaf ears. VV are not the great company they once were. I was with them for 15 years until they ditched us.

Don't recommend to even try to their trial. It's a trap! Their subscription is very expensive and very much like other free charting websites with a bunch of technical indicators that show the past data. It does not really help as advertised. If you subscribe a trial, make sure to cancel it before expiration. If late for 1 day, they will charge you the whole month. I feel this company is aiming to charge you as little $ as they possibly can. Initially, I planed to pay for annual subscription but changed my mind and would never come back to Vectorvest. Stay away!

Few minutes ago I install the… Few minutes ago I install the application that I just bought and it’s not working and there’s no way that I can make it work. Can you help me please