Chris Pfeiffer
GBDid not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.
michael coelho
GBVectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.
Peter
BEDo the learning, invest time, watch the tutorials, watch as much info you get from them for free, listen to them and ....you will be successful I was a novice in the stock market without success before I came a member of VectorVest. Subscribed in 2021 for a trial period. Later on I subscribed for a full year and till this day I never regret it. Then, when I was trying to learn almost every day came the bear market in 2022. I didn't listen enough to what I learned and....made losses on my portfolio. I did it all over, listened and learned more from VectorVest. Sucked in all the information from our fantastic knowledged coach in Belgium and start making profits. I probably will stay with VectorVest for ever. I would be much more blinded in my investments without Vectorvest as a guided hand. Not to mention that we have a fantastic support coach in Belgium.
C Rodricks
CAContacting VV in the past has been a… Contacting VV in the past has been a challenge; apart from Covid-19 Instructors: knowledgeable, helpful, patient, interesting and often go deeper into the how and why Software is excellent, though I would like quicker answer (personal) from Jockey Club. Can you include a small box (not the general one) of top five news items? However, I must say that every instructor/educator brings a new, different and unique perspective which often fills holes in my learning.
Chimanlal Gandhi
CAIt is essentially a lagging info tool It is essentially a lagging info tool. A lot of time repeated on obvious and routine matters and a little mention of real time daily News events other than a minor mention in daily summary. Too many strategies complicating decisions.