Used to be a great company operating in… Used to be a great company operating in the UK as well as other countries. They dumped South Africa and Hong Kong, now they have dumped the UK and all the world-wide user groups. What is next to dump. We in the UK are very upset by their CEO. Since she took over VectorVest has gone downhill. We formed an action group to mitigate the excuses she has used for her actions but all our efforts have fallen on deaf ears. VV are not the great company they once were. I was with them for 15 years until they ditched us.

Don't recommend to even try to their trial. It's a trap! Their subscription is very expensive and very much like other free charting websites with a bunch of technical indicators that show the past data. It does not really help as advertised. If you subscribe a trial, make sure to cancel it before expiration. If late for 1 day, they will charge you the whole month. I feel this company is aiming to charge you as little $ as they possibly can. Initially, I planed to pay for annual subscription but changed my mind and would never come back to Vectorvest. Stay away!

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.