A Happy Customer When the market took a nose dive, I decided to subscribe to VectorVest. Actually, I've had a subscription on and off throughout the past few years. Now, I plan to stick with it. In the beginning, I knew nothing about stock trading. But, the training opportunities VectorVest offers helps me build the skills I need to be a successful trader. Also, my level of confidence in the software itself has increased over time. VectorVest does an amazing job of getting you into and out of the market. They also provide you with solid stock picks and oh, so much more!

Best trading courses I've taken Best trading courses I've taken. Training is detailed and your software is amazing. I just wish you could add Think-or-swim to your direct trading brokers (TDA). Thanks to all your instructors, especially Ron Wheeler and Glenn Tompkins. Best navigation training and options training there is out there! Richard (Rick) Leslie in Missouri, USA

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

A wealth of knowledge but phone support needs work There is a lot to learn from the team at Vectorvest and some excellent instructors. I give them the 3 star rating because when you call in, on the technical or sales side, many of the phone operators are abrasive and rude to the point that you avoid calling. Being an elite subscriber and one that has been around for 3 years now, you would hope to be treated a bit more respectfully. That said there are also some great people at support. The techniques work, you cannot win all the time, and they provide clear exit guidelines for anyone thinking that they aren't giving good advice.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.