Used to be a great company operating in… Used to be a great company operating in the UK as well as other countries. They dumped South Africa and Hong Kong, now they have dumped the UK and all the world-wide user groups. What is next to dump. We in the UK are very upset by their CEO. Since she took over VectorVest has gone downhill. We formed an action group to mitigate the excuses she has used for her actions but all our efforts have fallen on deaf ears. VV are not the great company they once were. I was with them for 15 years until they ditched us.

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.

Very disappointment on customer… Very disappointment on customer service.You can't cancel the service online.True thieves .never used their service and got charged monthly.Going to take this company to court and make at an example since they said over the phone they are using the same policy as Amazon .I recorded the conversation with them and see how they are going to defend themself.Shame on you VestVector

Vectorvest system I went to their seminar and signed up for the software. It only gives UK instruments unless you pay for a separate US license. I found the software very useful, but it doesnt change a lot from day to day - the set of recommendations remains consistent. It tends to be based on past performance which is available from other sites for free. The monthly cost is prohibitive - but it depnds on the size of your portfolio. I was able to cancel the subscription when my new CC was issued.