Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.

I Love Vector Vest I Love Vector Vest. I Just recently started trading and their educational resources are very informative. The mobile app is amazing, it rates each stock and gives you it's true value. IF you take the free quick start mobile app course and follow the guide lines, and trade only on days that are deemed bullish, you can be very successful.

It's a descent service It's a descent service. But the software is glitchy and crashes quite often. The also provide additional webinars but most of the time they are just trying to upsell you to buy additional services and/or courses that can be pricey. Considering what they charge each month they should provide more of these as part of your monthly fees instead of continually trying to bleed your wallet.

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.