VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.

What a huge difference VectorVest has made for me! Oh my goodness, I appreciate VectorVest! It's some amazing software - there is a learning curve, so don't think you're just going to come buzzing in and know how to operate it at first glance. You definitely want to study the how-to instructions. Also, listen to and heed the advice and recommendations of the presenters, which was different from what I hear elsewhere, and had heard before. That said, I came from losing money before VectorVest, to making money using VectorVest. You do have to study it, though, listen to the presenters, and all that. Take notes. If you want to take some of their courses, take one course at a time, give it your attention and take notes. It can mean the difference between continuing to lose money in the markets, to coming out ahead.

No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

VectorVest for growth, income and protection. VV, compared to other investment websites, is simple, unique and easy to follow. As a retiree, I have found it just perfect not only for growing my nest egg but also to protect it from catastrophic loss. On top of it, it gives me a way to earn a modest income thru options and dividends. Thank you VV for a good educational platform for all of us who always wants to learn more about trading and investing regardless of age and experience.

A wealth of knowledge but phone support needs work There is a lot to learn from the team at Vectorvest and some excellent instructors. I give them the 3 star rating because when you call in, on the technical or sales side, many of the phone operators are abrasive and rude to the point that you avoid calling. Being an elite subscriber and one that has been around for 3 years now, you would hope to be treated a bit more respectfully. That said there are also some great people at support. The techniques work, you cannot win all the time, and they provide clear exit guidelines for anyone thinking that they aren't giving good advice.