No customer service at all Attended a webinar, followed the link to sign up and after taking me details it just shows a blank page. Contacted their customer service by phone and was on hold for 30 mins. Tried email instead and was told that until I had setup an account they couldn’t help me. Have tried with 3 different email addresses over 2 weeks and still the same thing. The only conclusion I have is that it’s a scam trying to capture email addresses.

I Love Vector Vest I Love Vector Vest. I Just recently started trading and their educational resources are very informative. The mobile app is amazing, it rates each stock and gives you it's true value. IF you take the free quick start mobile app course and follow the guide lines, and trade only on days that are deemed bullish, you can be very successful.

A wealth of knowledge but phone support needs work There is a lot to learn from the team at Vectorvest and some excellent instructors. I give them the 3 star rating because when you call in, on the technical or sales side, many of the phone operators are abrasive and rude to the point that you avoid calling. Being an elite subscriber and one that has been around for 3 years now, you would hope to be treated a bit more respectfully. That said there are also some great people at support. The techniques work, you cannot win all the time, and they provide clear exit guidelines for anyone thinking that they aren't giving good advice.

What a huge difference VectorVest has made for me! Oh my goodness, I appreciate VectorVest! It's some amazing software - there is a learning curve, so don't think you're just going to come buzzing in and know how to operate it at first glance. You definitely want to study the how-to instructions. Also, listen to and heed the advice and recommendations of the presenters, which was different from what I hear elsewhere, and had heard before. That said, I came from losing money before VectorVest, to making money using VectorVest. You do have to study it, though, listen to the presenters, and all that. Take notes. If you want to take some of their courses, take one course at a time, give it your attention and take notes. It can mean the difference between continuing to lose money in the markets, to coming out ahead.

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.