Very disappointment on customer… Very disappointment on customer service.You can't cancel the service online.True thieves .never used their service and got charged monthly.Going to take this company to court and make at an example since they said over the phone they are using the same policy as Amazon .I recorded the conversation with them and see how they are going to defend themself.Shame on you VestVector

i was thinking about signing up with… i was thinking about signing up with vector vest but i noticed their website has been for days. not a good sign. then i see on their facebook profile memos from CEO talking about being down since before 12/18. this doesn't look good for them. as a potential customer, i think this just spooked me from joining.

Vectorvest system I went to their seminar and signed up for the software. It only gives UK instruments unless you pay for a separate US license. I found the software very useful, but it doesnt change a lot from day to day - the set of recommendations remains consistent. It tends to be based on past performance which is available from other sites for free. The monthly cost is prohibitive - but it depnds on the size of your portfolio. I was able to cancel the subscription when my new CC was issued.

VectorVest has the worst technical support in the industry VectorVest technical support is the worst in the industry. The tech support lines are handled by glorified phone operators, which are only capable of changing passwords. They know nothing about VectorVest. If the software does not work properly, they tell you to turn it off and back on. If it still does not work wait for another day. They refuse to transfer you to a software expert that can help you solve the problem. If you report a mispriced stock on their data base, they say they have no idea what you are talking about.

Did not answer phones Did not answer phones, did not return phone calls when I left message 3 different times. Had to wait on hold almost 3 hours to reach someone. Promised education on the software but they had no availability. Once I reached the person on my 5th attempt after waiting 3 hours, she did resolve my issues, but I had already been trying to cancel for a month.