don't order any merchandise from petlink terrible customer service I registered my dog then decided to order a collar with chip number on it. It came damaged they offered to repair it. They have had it for over a month. I have emailed several times. They have ghosted me!!! The collar cost over $40.00!!!! At this point I want my money back!@! Do not order from them!!!

PetLink is the best thing you’ll never… PetLink is the best thing you’ll never know you need! I signed up as a precautionary measure a few years ago and it wasn’t until I needed it did I realize how critical they are to use! Our dog was being cared for by family members and when he got out, it was PetLink that let us know he was found by a local shelter. We did not receive any calls from our family or the shelter so we wouldn’t have known otherwise. He had be lost for almost 2 hours before we got the email so who knows how long before we would have heard elsewhere. Thank you PetLink for keeping watch of our doggo!

I found a dog that had a chip… I found a dog that had a chip registered to someone. I was told they reached out. I never received a call from said owner so I called pet link again for a follow up and they hung up on me. I called again shortly after and the guy on the phone was annoyed saying I’ve reported the dog three times. False, only did it once. At first they were nice and I was considering getting my own dog chipped with them. But now that I know they clearly don’t care about reuniting the dog to the owner, not gonna happen.

Impossible Customer Service It is impossible to reach PetLink.net either by phone or email. After a few tiring, frustrating tries to get in touch after waiting a very LONG time I still am unable to reach them. Received an email stating my membership was now inactive but all my paperwork shows there is never another new registration fee at any time. Come on now! Get your business in order!

Today my beloved Rello ran away from… Today my beloved Rello ran away from home. He was micro chipped and returned home to me . Unfortunately he was involved in a fight and severely bruised as well as a concussion...The vet treated him and he's on the road to recovery. I am so thankful for petlink...