Impossible Customer Service It is impossible to reach PetLink.net either by phone or email. After a few tiring, frustrating tries to get in touch after waiting a very LONG time I still am unable to reach them. Received an email stating my membership was now inactive but all my paperwork shows there is never another new registration fee at any time. Come on now! Get your business in order!

Scammy spammy money-grubbing company Despite repeated unsubscribe from marketing emails, they keep spamming “One-Year Premium Registration Expires” and try to extort you to pay $19.95 or else you can’t have “unlimited access to your Petlink profile” whatever that means. This deceptive marketing tactic has garnered a class action lawsuit for another microchip company, guess petlink wants one as well? No, it doesn’t mean your pet will no longer be registered. Microchips have permanent data, so anyone who scans will find the pets owner. Do not let these jerks scam you into paying.

Don't Use - Rude and Not Accurate Don't use them. I rescued a cat over the weekend. The scanned chip said they were registered with petlink. The owner associated with the chip said it wasn't her cat. It ended up being my neighbors cat, who had a different chip number, but looked the same. Both with petlink. Somehow, petlink got my email, and has been sending me daily emails, asking if the owner and cat have been reunited. When I emailed explaining the situation, with the chip number, they only asked for the chip number again. So I tried calling today. I gave the number and when I tried to explain what happened they just wanted the number again. I declined, they called me rude, and hung up. Less than a minute later, I got a text calling me a b*itch, and I blocked them. Don't use unless you want a bad experience.

Petlink is directly responsible for me… Petlink is directly responsible for me being reunited with my sweet little pug Autumn. I’m forever in their debt & words cannot express my gratitude ♥️

My one-year-old partI yorky turned up… My one-year-old partI yorky turned up missing. He was gone for two days. On the third day I received a text saying “your dog has been found” and gave me the location of the animal clinic in which he was taken to. I am so so grateful that he was chipped and we were reunited.