Petlink is directly responsible for me… Petlink is directly responsible for me being reunited with my sweet little pug Autumn. I’m forever in their debt & words cannot express my gratitude ♥️

Unsatisfied customer I purchased a pet link collar for my poodle. Her name was not readable on one side because of the stitching and the length adjuster covered the other side. The quality of the collar is so poor I would never use it except in conjunction with a more secure collar with name tags. I was unable to open the clasp. Pet link offered to replace it because of the clasp but will not refund me because it is the policy written when you make the purchase. I would never have expected such poor quality for 17.99 and 5.95 shipping. What a shame on their part.

I am so glad I took the time to… I am so glad I took the time to register on Petlink. It was the best decision I have made for my pet. She was so happy, yet appeared to have a little anxiety due to the separation. I am forever grateful to Petlink and to all those who assisted with locating my baby.

Don't Use - Rude and Not Accurate Don't use them. I rescued a cat over the weekend. The scanned chip said they were registered with petlink. The owner associated with the chip said it wasn't her cat. It ended up being my neighbors cat, who had a different chip number, but looked the same. Both with petlink. Somehow, petlink got my email, and has been sending me daily emails, asking if the owner and cat have been reunited. When I emailed explaining the situation, with the chip number, they only asked for the chip number again. So I tried calling today. I gave the number and when I tried to explain what happened they just wanted the number again. I declined, they called me rude, and hung up. Less than a minute later, I got a text calling me a b*itch, and I blocked them. Don't use unless you want a bad experience.

Impossible Customer Service It is impossible to reach PetLink.net either by phone or email. After a few tiring, frustrating tries to get in touch after waiting a very LONG time I still am unable to reach them. Received an email stating my membership was now inactive but all my paperwork shows there is never another new registration fee at any time. Come on now! Get your business in order!