Impossible Customer Service It is impossible to reach PetLink.net either by phone or email. After a few tiring, frustrating tries to get in touch after waiting a very LONG time I still am unable to reach them. Received an email stating my membership was now inactive but all my paperwork shows there is never another new registration fee at any time. Come on now! Get your business in order!

PetLink is the best thing you’ll never… PetLink is the best thing you’ll never know you need! I signed up as a precautionary measure a few years ago and it wasn’t until I needed it did I realize how critical they are to use! Our dog was being cared for by family members and when he got out, it was PetLink that let us know he was found by a local shelter. We did not receive any calls from our family or the shelter so we wouldn’t have known otherwise. He had be lost for almost 2 hours before we got the email so who knows how long before we would have heard elsewhere. Thank you PetLink for keeping watch of our doggo!

Terrible customer service (as in none) I ordered a harness for my dog. Since it stated there was no possibility of returns or exchanges I made sure I used the provided chart to measure the sections of my dog several times (What kind of reputable company has this rule- should have been my first clue). I ordered the harness based on Petlink supplied site chart. Once received I tried to fit it to my dog and even at the smallest setting it was still too big. Contacted Petlink by email and they emailed me back a link to the statement about no exchanges or returns. I emailed them about using their chart and needed to contact a supervisor. No reply so I am stuck with a $70 harness I can't use. Worthless customer service and can't be bothered to compromise or keep a customer happy. Do not use this company for any accessory unless you want to be disappointed!

Today my beloved Rello ran away from… Today my beloved Rello ran away from home. He was micro chipped and returned home to me . Unfortunately he was involved in a fight and severely bruised as well as a concussion...The vet treated him and he's on the road to recovery. I am so thankful for petlink...

Horrible company Horrible company. Purchased a dog from a breeder that was already chipped. On my existing account I followed all of Petlink's instructions to transfer chip from breeder account to my account. They refused to accept the proof that they requested and basically told me I was out of luck.