The pet location service is…tremendous The pet location service is outstanding. My furry children broke jail, somehow. It is still a mystery. Within 90 minutes I was alerted that my boys had been located and a phone number of the "parole officer" who had found them. Awesome Stuff!

Terrible customer service (as in none) I ordered a harness for my dog. Since it stated there was no possibility of returns or exchanges I made sure I used the provided chart to measure the sections of my dog several times (What kind of reputable company has this rule- should have been my first clue). I ordered the harness based on Petlink supplied site chart. Once received I tried to fit it to my dog and even at the smallest setting it was still too big. Contacted Petlink by email and they emailed me back a link to the statement about no exchanges or returns. I emailed them about using their chart and needed to contact a supervisor. No reply so I am stuck with a $70 harness I can't use. Worthless customer service and can't be bothered to compromise or keep a customer happy. Do not use this company for any accessory unless you want to be disappointed!

I am so glad I took the time to… I am so glad I took the time to register on Petlink. It was the best decision I have made for my pet. She was so happy, yet appeared to have a little anxiety due to the separation. I am forever grateful to Petlink and to all those who assisted with locating my baby.

It worked It worked! And with a little caring help from my sweet neighbors. I came home on the 4/3 to an empty yard. My old male retriever was brought home within the hour. I was really panicked because my year old female retriever was still missing. She is a registered cream colored retriever not neutered. I was really fearful that someone would take her to be in a puppy mill. Your mind goes to some pretty dark places when a loved one is missing. I got a call the next day from the vet clinic near our house that someone brought her in and they read the micro chip. We didn’t have tags on the dogs. My bad. Definitely worth the money to chip.

My one-year-old partI yorky turned up… My one-year-old partI yorky turned up missing. He was gone for two days. On the third day I received a text saying “your dog has been found” and gave me the location of the animal clinic in which he was taken to. I am so so grateful that he was chipped and we were reunited.