Horrible company Horrible company. Purchased a dog from a breeder that was already chipped. On my existing account I followed all of Petlink's instructions to transfer chip from breeder account to my account. They refused to accept the proof that they requested and basically told me I was out of luck.

GREAT SERVICE GREAT SERVICE. While we were out of town, gusty winds blew open our gate and set our little hairy guy out and he went on a holiday walk. A neighbor noticed him a few yards away and called him over and noticed his Petlink collar and called in his location. Long story short...... Our hairy little guy is back home safe and sound. Thanks Petlink.

Scammy spammy money-grubbing company Despite repeated unsubscribe from marketing emails, they keep spamming “One-Year Premium Registration Expires” and try to extort you to pay $19.95 or else you can’t have “unlimited access to your Petlink profile” whatever that means. This deceptive marketing tactic has garnered a class action lawsuit for another microchip company, guess petlink wants one as well? No, it doesn’t mean your pet will no longer be registered. Microchips have permanent data, so anyone who scans will find the pets owner. Do not let these jerks scam you into paying.

The pet location service is…tremendous The pet location service is outstanding. My furry children broke jail, somehow. It is still a mystery. Within 90 minutes I was alerted that my boys had been located and a phone number of the "parole officer" who had found them. Awesome Stuff!

Don't Use - Rude and Not Accurate Don't use them. I rescued a cat over the weekend. The scanned chip said they were registered with petlink. The owner associated with the chip said it wasn't her cat. It ended up being my neighbors cat, who had a different chip number, but looked the same. Both with petlink. Somehow, petlink got my email, and has been sending me daily emails, asking if the owner and cat have been reunited. When I emailed explaining the situation, with the chip number, they only asked for the chip number again. So I tried calling today. I gave the number and when I tried to explain what happened they just wanted the number again. I declined, they called me rude, and hung up. Less than a minute later, I got a text calling me a b*itch, and I blocked them. Don't use unless you want a bad experience.