Impossible Customer Service It is impossible to reach PetLink.net either by phone or email. After a few tiring, frustrating tries to get in touch after waiting a very LONG time I still am unable to reach them. Received an email stating my membership was now inactive but all my paperwork shows there is never another new registration fee at any time. Come on now! Get your business in order!

My one-year-old partI yorky turned up… My one-year-old partI yorky turned up missing. He was gone for two days. On the third day I received a text saying “your dog has been found” and gave me the location of the animal clinic in which he was taken to. I am so so grateful that he was chipped and we were reunited.

I found a dog that had a chip… I found a dog that had a chip registered to someone. I was told they reached out. I never received a call from said owner so I called pet link again for a follow up and they hung up on me. I called again shortly after and the guy on the phone was annoyed saying I’ve reported the dog three times. False, only did it once. At first they were nice and I was considering getting my own dog chipped with them. But now that I know they clearly don’t care about reuniting the dog to the owner, not gonna happen.

don't order any merchandise from petlink terrible customer service I registered my dog then decided to order a collar with chip number on it. It came damaged they offered to repair it. They have had it for over a month. I have emailed several times. They have ghosted me!!! The collar cost over $40.00!!!! At this point I want my money back!@! Do not order from them!!!

GREAT SERVICE GREAT SERVICE. While we were out of town, gusty winds blew open our gate and set our little hairy guy out and he went on a holiday walk. A neighbor noticed him a few yards away and called him over and noticed his Petlink collar and called in his location. Long story short...... Our hairy little guy is back home safe and sound. Thanks Petlink.