Very helpful in retrieving our pup Very helpful in retrieving our pup. In fact we were home and had no idea the young guy went on a neighborhood excursion. It was the text message from PetLink that was our first indication something was amiss and a huge relief when we realized that through that text he was safe. Great follow-up after the fact.

Unsatisfied customer I purchased a pet link collar for my poodle. Her name was not readable on one side because of the stitching and the length adjuster covered the other side. The quality of the collar is so poor I would never use it except in conjunction with a more secure collar with name tags. I was unable to open the clasp. Pet link offered to replace it because of the clasp but will not refund me because it is the policy written when you make the purchase. I would never have expected such poor quality for 17.99 and 5.95 shipping. What a shame on their part.

Petlink I rescued a GSD that is chipped with this company. The original human in her life and I have tried to get her transferred to my contact information. First: the chip industry is dysfunctional in our situation. Don't rescue an animal that has been chipped and registered without documentation from the registry company the transfer happened. Finally, Petlink can't answer your challenges Professionally over the phone. I provided them with her Veterinarian record but it wasn't good enough. Petlink will take your money. This is my 7th GSD. Thanks Petlink, I'll never adopt another animal that has been chipped. Oh yeah, my GSD partner and I will look over our shoulder or I'll get the chip removed.

GREAT SERVICE GREAT SERVICE. While we were out of town, gusty winds blew open our gate and set our little hairy guy out and he went on a holiday walk. A neighbor noticed him a few yards away and called him over and noticed his Petlink collar and called in his location. Long story short...... Our hairy little guy is back home safe and sound. Thanks Petlink.

Horrible company Horrible company. Purchased a dog from a breeder that was already chipped. On my existing account I followed all of Petlink's instructions to transfer chip from breeder account to my account. They refused to accept the proof that they requested and basically told me I was out of luck.