The processing staff will not answer … The processing staff will not answer and return phone calls. It is very hard to do business that way. The AE is saying talk to processing, very frustrating. Also, there was a lot of confusion on the cash-out and the indemnity. It took a lot of effort to resolve this issue. It seems like processing has a very uncaring attitude.

Civic financial is the biggest scam… Civic financial is the biggest scam company. They cost me thousands of dollars on a deal they promised they would close months later a week prior to close they come with they need more information. Absolutely the worst lender I ever worked with. All the would say was just push closing another 2 weeks until finally the seller backed out. Do not use this company you will regret it

If you started with it may be too late If you started with it may be too late. The worst experience in 20 years of investing. Terrible service DONOT pleaseeeeeee DONOT use them for any of your real estate investing needs you will regret it.

“Exceptional follow up and execution… “Exceptional follow up and execution skills. Extremely professional, friendly and easy to work with. Quick turn around on everything from pre approvals to funding. 6 Stars to my team!!! They deserve raises and promotions :) Love the Broker portal, it makes the flow of what we do a million times easier so everyone can focus on completing tasks and getting on to new business. Much appreciated and gets easier and better to work with Civic as we grow together. Pamela Kimble, BRE Capital & Investments, LLC

DO NOT DO IT!!! DO NOT DO IT!!!! ON CLOSING DAY, DURING FUNDING-UNDERWRITERS PULLED OUR DEAL BACK !!! AFTER I HAVE ALREADY WIRED THEM OVER 70K IN FUNDS. THEY ARE TRYING TO HAVE ME BRING MORE MONEY TO THE CLOSING TABLE; OR CHANGE THE LOAN TYPE! WE GOT A CLEAR TO CLOSE, SIGNED ALL PAPERS AND LOAN PAPERWORK AT 7PM LAST NIGHT; EVEN HAD A MOBILE NOTARY COME TO MY HOME TO SIGN!!! AND EVERYTHING! FOR THEM TO DO THIS AND PULL OUR DEAL BACK 30 MINS BEFORE RECORDING. IM LOOSING 5K IN DD DUE TO THIS. UPDATED: Jan17,2023 This company, dropped the ball on my loan and pulled the deal after docs were signed and after I sent my funds. Now I have Fay servicing calling me saying I have a loan with them for the homes civic financial declined to close the deal on. This loan never closed and I now I’m getting calls from the “would be” mortgage company regarding monthly mortgage payments!!!!