Worst experience I've ever had as an… Worst experience I've ever had as an investor. Beware, they created endless headaches for me after constantly pushing back my refinance, month after month. What was supposed to be a 30-day close, is still going and we're past 100 days now. It's been a nightmare of an experience. We Finally seem to be at the end but I wouldn’t want anyone to go through that experience.

Our nightmare started with a civic… Our nightmare started with a civic broker back in August. Refi and purchase loan)After submitting countless documents with no response weeks at a time. We decided to move forward only to find out after paying for a second appraisal this broker was working with civic as well. We were caught between a broker squabble. I spoke with a accountant executive via email. She apologized. I was told the original broker. I started with would contact me Friday. That was a week ago. We are starting to believe civic brokers are fraudulent liars. 6 months of time wasted and we still don't have a clear understanding of why we haven't closed. Or at least a email stating they cannot or will not close the loans.

Chris & David : my partners at Civic Financials Chris & David were polite & patient when I did no send info on timely basis. They consistently guided broker & borrower as per Civic lending criteria etc. Over the years, I have developed a good sense of comparative value. Civic Fin is my go-to lender, especially due to exceptional service by Chris Rosas & David.

Loan papers were incorrect for the… Loan papers were incorrect for the program chosen. Decided stay with that program which modified some of the paper work, which created some negotiation at last minute. Escrow was to forward the loan documents at close, 3/19, but as I understand FedX will deliver 3/21. Why delay? Justin Cohen deserves the 5 star rating.

CIVIC Financial - My Lender of Choice for Client Referrals I am a Senior Asset Manager at another lender, and Brian Fung is my go-to guy when it comes to referring my clients to him who are approaching their maturity dates. Brian has refinanced at least a dozen of our loans. Not only has he impressed me, my company, but our mutual clients. Brian goes above and beyond to meet our mutual client's needs. Most importantly, he is ALWAYS available. I look forward to continuing to work with CIVIC and Mr. Fung.