I never received my debit card I never received my debit card. I requested another one and they charged me for it. You can’t send money out of the account because the app and Plaid keeps saying they failed to authenticate your bank, even though you have to log into that banks mobile banking to sync them. I wanted to support this bank because of the social aspect, but it’s just not worth it. You’d do better opening a checking account with a credit union or even an online bank. TRASH

Absolutely horrible experience Wow! I am currently awaiting my new debit card that was supposed to be fedex to me. I can't access my money this weekend at all. I just had two scams happen to my account and I tried my best to give them a chance. I don't recommend this bank at all. One pro is that you get your direct deposit early.

Do not open an account with Greenwood… Do not open an account with Greenwood Bank! They do not have their own fraud department. Unlike other financial institutions, they provide no alerts of each transactions by text message in place. They just email you about the transactions. They allowed someone to compromise my account and refused to refund me the money that was stolen from me in a timely manner. They allowed the funds to be deducted immediately like the funds that were stolen from me! I am so glad that my Social Security Benefits are being deposited into this account!

Customer service get a 1 ⭐️ Customer service get a 1 ⭐️. Opens mid morning(10am), closes at 8pm, no weekend availability, Banking App is the worst. You have an issue after hours your screwed. Smallest infractions card will lock out on fraudulent matters even though they are not. Constantly have to call in to explain its myself making transactions. The ideas of GREENWOOD ARE 💯….the actions, research and development needs a lotttttttt of revamping and help…I’m not going to close my account but I will no longer direct deposit my funds or add funds. To many bad experiences in 60 days!! I tried to support but damn I travel wayyyy too much for no access to my revenue and finances when extremely important situations come about. Thank you G-Wood✊🏾✊🏿✊🏽✊🏼

GREENWOOD BANKING Hello,to all involved in this minority owned & operated online banking...I was so amazed at the launching of this I immediately joined the wait list, and I am now with card and very PROUD to be affiliated with this bank...I may not have much income but it gives me honor to whip my card out for purchases in my community especially at black/hispanic etc. owned businesses .... and I wonder if they RECOGNIZE as well how great this is....I could go on&on but YOU ALL ROCK in my world, KEEP ON IMPROVING.