I never received my debit card I never received my debit card. I requested another one and they charged me for it. You can’t send money out of the account because the app and Plaid keeps saying they failed to authenticate your bank, even though you have to log into that banks mobile banking to sync them. I wanted to support this bank because of the social aspect, but it’s just not worth it. You’d do better opening a checking account with a credit union or even an online bank. TRASH

Horrible institution Horrible institution! Mobile deposited a check on the 6/20 sat pending until today Checked status said banking difficulties by on their end and deposit would be there today by customer service Instead deposi has disappeared with no explanation no money and no one reached out via emil or phone. I had to call and still received no answer. No way is this a black owned black no one speaks English clearly- Supervisor supposed to call or email me - nothing. Just horrible all the way around Glad I found out now and switched my direct deposit

Good Source To be honest, I use the account for weekends when I go out. It is something good for people who want to set a few hundred dollars away. I also think it is a good idea for parents or guardians to give to their children or dependents where they can safely send them money. We have to understand that this is digital banking system as well. I believe the purpose is to get minorities to deposit their money into a bank to protect their money and avoid all these cash and deposit fees. I think we need to sit down and have a conversation with the founders as well as Coastal Community Bank to see how we can make this experience better.

I'm giving Greenwood some grace I'm giving Greenwood some grace. Yes, their customer service is slow when it comes to answering the phone and responding to emails. I've had similar issues with my funds being available within (what I thought) a timely manner. I have not cut them off completely but I don't have all my funds going there just yet either. I still want to believe that Greenwood will be the bank it says it will be.

GREENWOOD BANKING Hello,to all involved in this minority owned & operated online banking...I was so amazed at the launching of this I immediately joined the wait list, and I am now with card and very PROUD to be affiliated with this bank...I may not have much income but it gives me honor to whip my card out for purchases in my community especially at black/hispanic etc. owned businesses .... and I wonder if they RECOGNIZE as well how great this is....I could go on&on but YOU ALL ROCK in my world, KEEP ON IMPROVING.