Do not use greenwood!! Do not use greenwood!!! Cash app has cancelled a few transactions and when they finally expired over a week later greenwood put them in as 0.00 transactions instead of 210, 110, 100, & 50! Leaving me $480 short in my account. They keep telling me it'll be 24-48 hours before compliance contacts me but this started 8/21/23! No word from anyone at all. I call and call but nothing. I just need the money back in my account now!

Absolutely horrible experience Wow! I am currently awaiting my new debit card that was supposed to be fedex to me. I can't access my money this weekend at all. I just had two scams happen to my account and I tried my best to give them a chance. I don't recommend this bank at all. One pro is that you get your direct deposit early.

Worst experience ever went to the Post… Worst experience ever went to the Post Office to get some money orders tried to pay card declined. I called the bank and was told that there system doesn't recognize post office transactions. huh?? Seriously? Okay went home to make my payment online made 2 payments for 1200 then my card was locked, I called and was told to wait for 30 minutes then try my card again. All I'm trying to do is pay bills this is ridiculous definitely moving my money back to Navy Federal. Doesn't matter if you have Greenwood Metal card which you pay _4.99 a month for.

Customer service get a 1 ⭐️ Customer service get a 1 ⭐️. Opens mid morning(10am), closes at 8pm, no weekend availability, Banking App is the worst. You have an issue after hours your screwed. Smallest infractions card will lock out on fraudulent matters even though they are not. Constantly have to call in to explain its myself making transactions. The ideas of GREENWOOD ARE 💯….the actions, research and development needs a lotttttttt of revamping and help…I’m not going to close my account but I will no longer direct deposit my funds or add funds. To many bad experiences in 60 days!! I tried to support but damn I travel wayyyy too much for no access to my revenue and finances when extremely important situations come about. Thank you G-Wood✊🏾✊🏿✊🏽✊🏼

FRAUD I have received a monthly email since Jan 2023 indicating that 'my monthly statement' is ready. I did not open an account with them and have reported it to them numerous times. They will NOT give me any information without my 16 digit card number.. which I obviously do not have. My call yesterday, I did ended up confirming my email address and last 4 of social... then was placed on a long hold... leary, I hung up. There are no replies to the support email I have found. Just wanted this public knowledge for others.