W Brewer
GBI'm giving Greenwood some grace I'm giving Greenwood some grace. Yes, their customer service is slow when it comes to answering the phone and responding to emails. I've had similar issues with my funds being available within (what I thought) a timely manner. I have not cut them off completely but I don't have all my funds going there just yet either. I still want to believe that Greenwood will be the bank it says it will be.
Arthur Mitchell
GBThe scam bank I thought when I opened the account I was coming to a financial platform that was a better alternative to the big banks. However, I have found them to be more heartless than the big banks. I’m dealing with a death in the family and deposited a check from my church and they placed a seven day hold on it. Once I called customer service they told me your funds will be available in another 4 business days and there is nothing we can do! THANKS GREENWOOD !
The Ones
GBWorst experience ever went to the Post… Worst experience ever went to the Post Office to get some money orders tried to pay card declined. I called the bank and was told that there system doesn't recognize post office transactions. huh?? Seriously? Okay went home to make my payment online made 2 payments for 1200 then my card was locked, I called and was told to wait for 30 minutes then try my card again. All I'm trying to do is pay bills this is ridiculous definitely moving my money back to Navy Federal. Doesn't matter if you have Greenwood Metal card which you pay _4.99 a month for.
Lauren Walls
GBGood Source To be honest, I use the account for weekends when I go out. It is something good for people who want to set a few hundred dollars away. I also think it is a good idea for parents or guardians to give to their children or dependents where they can safely send them money. We have to understand that this is digital banking system as well. I believe the purpose is to get minorities to deposit their money into a bank to protect their money and avoid all these cash and deposit fees. I think we need to sit down and have a conversation with the founders as well as Coastal Community Bank to see how we can make this experience better.
L.R. Baker
GBDon’t waste ur time Don’t waste ur time ! Declining issues for a bank account . Please my money ur just a building just like every other bank . I waited for what reason? Reminds me of the same racial discrimination hatred like other credit card and bank do black people ! Take ur joke applications go get investors too check account so they can invest in nothing as other banker do ! Ready for decline for no reason to hold my money !!!