I was not given the plan that I wanted I was not given the plan that I wanted. Shuland Lucke would not answer e-mails and would not return calls until the refinance was completed.

Poor communication & lack of notice regarding lower rates. My wife and I did not receive clear directions regarding the required documents which caused delays and much frustration. An overall poor communication experience. We had NO updates on rate changes. Had we not monitored and notified our represenative of the lower % interest rate change it would have been to our detriment. We will not recommend Brightpath.

Was helpful and available at first Was helpful and available at first. After being told that I was approve and to pay $500 for an appraisal, I was told that the underwriter needed more income and various other items. Lost $500 dollars dealing with my Loan Officer. I think Brightpath is a good company, just had a very rude and uncaring loan officer.

Will do business with Brightpath again We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. She walked us through each step of the process with us, maintained open communication, and the loan was closed with no unwanted surprises. We would highly recommend Brightpath and would gladly be repeat customers.

I have never seen a thing like this in… I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and before the contract could end, I had informed them I will not be renewing the contract as I was looking to go to an A bank. After going back and forth with them they eventually agreed. I had emailed them letting them know that I will be going elsewhere as their interest rate was out of this world and they are always never accessible through phone calls. My lawyer sent them a message letting them know we want to pay off the loan of $165,000 and this people are asking for extra $35000 extra for no reasons what so ever.we have been consistent in our payments and has never owe them. I have told them I will take them up as no one deserved this bully