Charlie
GBPoor communication & lack of notice regarding lower rates. My wife and I did not receive clear directions regarding the required documents which caused delays and much frustration. An overall poor communication experience. We had NO updates on rate changes. Had we not monitored and notified our represenative of the lower % interest rate change it would have been to our detriment. We will not recommend Brightpath.
Alan
GBRefinancing always takes a great deal… Refinancing always takes a great deal of information, and much of it has to be delivered at the last minute for some reason. Despite that fact, I felt Brightpath did a very good job of helping me to navigate the roadblocks. Things could have probably gone a little smoother, but all in all my loan closed, I save money every month and I would use them again if I needed to.
David Brown
GBWas helpful and available at first Was helpful and available at first. After being told that I was approve and to pay $500 for an appraisal, I was told that the underwriter needed more income and various other items. Lost $500 dollars dealing with my Loan Officer. I think Brightpath is a good company, just had a very rude and uncaring loan officer.
Jennifer Praser
GBWill do business with Brightpath again We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. She walked us through each step of the process with us, maintained open communication, and the loan was closed with no unwanted surprises. We would highly recommend Brightpath and would gladly be repeat customers.
Tony M
GBHelped me get a equity loan Helped me get cash out of my home with a home equity loan. Quick closing.