Alan
GBRefinancing always takes a great deal… Refinancing always takes a great deal of information, and much of it has to be delivered at the last minute for some reason. Despite that fact, I felt Brightpath did a very good job of helping me to navigate the roadblocks. Things could have probably gone a little smoother, but all in all my loan closed, I save money every month and I would use them again if I needed to.
Stuart
GBOverall Overall - it was a pleasant experience. We did have some trouble getting timely answers to certain questions and got a number of incomplete responses. However, they did deliver on saving me money and time in closing. And even when we made some late term changes, they were able to accommodate.
Eric
GBJust OK, would shop elsewhere before using BP again... Experience was just OK, I didn't get the best rate and the closing wasn't smooth.
Charlie
GBPoor communication & lack of notice regarding lower rates. My wife and I did not receive clear directions regarding the required documents which caused delays and much frustration. An overall poor communication experience. We had NO updates on rate changes. Had we not monitored and notified our represenative of the lower % interest rate change it would have been to our detriment. We will not recommend Brightpath.
David Brown
GBWas helpful and available at first Was helpful and available at first. After being told that I was approve and to pay $500 for an appraisal, I was told that the underwriter needed more income and various other items. Lost $500 dollars dealing with my Loan Officer. I think Brightpath is a good company, just had a very rude and uncaring loan officer.