Don't take initiative to follow up with… Don't take initiative to follow up with client. Client has to initiate follow ups. Very disapointing working with Mortgage Rep.

Not a Smooth Transaction Unfortunately, I did NOT have a smooth transaction. Everything started out smooth enough, and, for whatever reason, things got 'messy'. I kept having to fill out the same paperwork multiple times, my loan officer went 'ghost' for a short period of time (no one could answer any questions while he was out so I HAD to wait for him to resurface) and the underwriting process was very messy (kept being asked for documents I'd already sent). And the coup da gracious was...the day of my closing (2:00 PM)...it wasn't until 11:30 or so that I was told the amount to bring to closing...oh & funds had to be WIRED vs bring a cashier's check. Then to top it all off...the closing attorney was sent the wrong paperwork by (I'm guessing) the title company Brightpath used to close my loan. SO I ended up having to meet with that attorney TWICE. I should be lucky that I did closed; I was given an initial closing date, the seller came into town for it but that was around the time my loan officer went ghost & NO ONE could answer WTH happened. How was I given a closing date & I found out my file wasn't even in underwriting. I don't believe the seller was compensated for their wasted trip into town...WOW!!! Everything was just so botched up that I honestly keep looking for a certified letter saying the house isn't really mine...that's how horrible this transaction was for me. That was my experience...I wish everyone else the best of luck. P.S. I had my credit together, knew what house I wanted to buy, the seller & I had already negotiated the sale price AND I had $$$ for my downpayment/closing costs; so no; it was NOT me!!!

I have never seen a thing like this in… I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and before the contract could end, I had informed them I will not be renewing the contract as I was looking to go to an A bank. After going back and forth with them they eventually agreed. I had emailed them letting them know that I will be going elsewhere as their interest rate was out of this world and they are always never accessible through phone calls. My lawyer sent them a message letting them know we want to pay off the loan of $165,000 and this people are asking for extra $35000 extra for no reasons what so ever.we have been consistent in our payments and has never owe them. I have told them I will take them up as no one deserved this bully

Refinancing always takes a great deal… Refinancing always takes a great deal of information, and much of it has to be delivered at the last minute for some reason. Despite that fact, I felt Brightpath did a very good job of helping me to navigate the roadblocks. Things could have probably gone a little smoother, but all in all my loan closed, I save money every month and I would use them again if I needed to.

Helped me get a equity loan Helped me get cash out of my home with a home equity loan. Quick closing.