Joshua
GBPoor Experience Too difficult to work with. Rude to client's agents. Unprepared with wiring instructions at closing. Would not do mail-off closing for out of state seller.
Walt Olson
GBVery Disappointing Experience!!!!! A year ago I refinanced my mortgage with Brightpath. I was hoping to refinance once again. . . . .after more than 6+ months I finally terminated the refi loan process. This was the most convoluted, frustrating process I have ever experienced. Underwirting kept moving the goal posts. . . . .a very inconsistent, confusing process that eventually caused me to go with a national competitor. Not sure what changed in the past year but this is NOT the same company I dealt with successfully a year ago
Stuart
GBOverall Overall - it was a pleasant experience. We did have some trouble getting timely answers to certain questions and got a number of incomplete responses. However, they did deliver on saving me money and time in closing. And even when we made some late term changes, they were able to accommodate.
A. O.
GBOur Loan Officer was quite rude and condescending... Although I got a good deal on my refinance, my loan officer was quite rude and condescending. During one of our conversations he actually told me to "calm down" when I was simply and politely answering a question he asked me. I do not expect to be treated this way by a company trying to earn my business. I am sorry to say that would not come back to Brightpath and cannot recommend this company due to the lack of customer service I received.
Steven
GBI feel very good about my experience… I feel very good about my experience with Brightpath. They were very easy to work with and took care of business. Terry communicated very well and took care of everything. I feel like the process went well and was very easy to complete. I would recommend Brightpath to anyone wanting to get a mortgage or planning a refinancing.