Jennifer Praser
USWill do business with Brightpath again We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. She walked us through each step of the process with us, maintained open communication, and the loan was closed with no unwanted surprises. We would highly recommend Brightpath and would gladly be repeat customers.
Kurt Pletcher
USBad Experience with Loan Officer It may not be fair to tar Brightpath with he same brush as my loan officer but I only have him as a reference. I had 2 properties to refi and I primarily wanted to do property B. Loan officer worked on property A and after that was done came back and said that we could not do property B. He was rude and condescending in the process. I am closing the loan on property B with another company.
Kevin Swindall
USEfficient and responsive at start, but less so after we committed to them. They were great while we were shopping. After we dropped the other companies they were less responsive. Pretty much handled in the length of time they said. The actual closing paperwork had several errors. They immediately sold the loan, and we were not notified. It took several calls to confirm the situation and get details. In the process we ended up making 2 loan payments in the first month so as not to run the risk of recording a late payment.
Charlie
USPoor communication & lack of notice regarding lower rates. My wife and I did not receive clear directions regarding the required documents which caused delays and much frustration. An overall poor communication experience. We had NO updates on rate changes. Had we not monitored and notified our represenative of the lower % interest rate change it would have been to our detriment. We will not recommend Brightpath.
Eric
USJust OK, would shop elsewhere before using BP again... Experience was just OK, I didn't get the best rate and the closing wasn't smooth.