Ordered beginning of November Ordered beginning of November; it is now December 27th, and my product is in Indianapolis (I live in maine). Their website advertised Christmas shipping and they refuse to give me any sort of refund. I’m happy I had so many other presents for him, but considering this was of his cat that went missing, it could’ve easily been a main present. Don’t order from here, and if you do, give yourself at least 2 months.

Print not delivered Ordered a print on November 20 and paid extra to be “first in line” to assure it would arrive by Christmas since it was a gift. It’s now January 5 and it still has NOT ARRIVED. Terrible and unresponsive customer service.

Great customer service This is the second time I ordered with this site, this time it was a canvas as a gift during the holidays, I did expect some delays so i couldn't be mad. The great thing about this site is if you are unhappy at all the with outcome of the design you can work with the artist to resolve any issues. I did have an issue with the eyes, the artist responded quickly and a week later fixed the issue. I greatly appreciate the time put in because the outcome was exceptional. Thank you mypetprints! i will continue to shop with you guys for any and all pet merch!

Ordered a blanket on May 18th Ordered a blanket on May 18th, paid $72.75, still haven’t received!!!! They note that it was delivered, but they provided NO tracking number. Although when you order it recommends to download the Arrive App, which I did! The website is forbidden. Not Pleased!!!!

TOP NOTCH I have ordered 4 times from Mypetprints.com in the past 2-3 months. With each new item arriving, and being "better" than the last, I cannot wait to order from them again. The uniqueness of personalizing an item with a photo of a beloved pet, a part of ones family, truly a brilliant idea. Just wish I would have found them years ago! The customer service is unparalleled as well. Top notch company.