Taylor Allen
USPOOR QUALITY POOR QUALITY. no refunds even though it’s not worth the money and they’ve changed their products. I ordered one to match the other that I’d bought in 2020 and it’s completely different. They didn’t care
Janine Buenafe
USGreat customer service This is the second time I ordered with this site, this time it was a canvas as a gift during the holidays, I did expect some delays so i couldn't be mad. The great thing about this site is if you are unhappy at all the with outcome of the design you can work with the artist to resolve any issues. I did have an issue with the eyes, the artist responded quickly and a week later fixed the issue. I greatly appreciate the time put in because the outcome was exceptional. Thank you mypetprints! i will continue to shop with you guys for any and all pet merch!
Garrett Korth
USTerrible Service, Great Concept Great concept, but terrible customer service. I created a phone case for my wife with a picture of our adopted lab and the words “Resting Bark Face” above it. Got the proof and everything looked fine so I ordered it. Fast forward to when I receive it, the letters R and E are cut off due to the camera hole. I reached out to them to see if they could fix it and told me no but here’s a 30% discount for a future purchase. Why would I spend more money on a company that I have zero faith in and doesn’t take care of their customers? I don’t understand why they would want such a bad looking result out in public representing their company either. If you want a poor quality product that they won’t stand behind, feel free to order. I would not recommend any of their products to anyone.
Miranda Castello
USPerfect! The sticker is absolutely perfect! It took quite a while for it to ship, but when a friend ordered they got theirs much quicker so I imagine the delay had something to do with the coronavirus. Most definitely worth the wait. Received an email with the design for approval before shipment. It looked/looks just like my good boi. Grateful for the talented artists and wonderful customer service.
Melissa Bonnett
USFraudulently claim they issued a refund This company is fraudulently claiming that they issued a refund. I paid $40 for guaranteed Christmas delivery but my item was not shipped in time. MyPetPrints claims they sent me a refund of shipping charges but I have not received any such refund and they are unable to provide proof of the transaction.