RE-Fi to save $300 a month went easy… RE-Fi to save $300 a month went easy and fast closing! I have an FHA loan with unfortunate built-in PMI at around $400+ cost a month, which remains until I sell my home as this current RE-FI could not change since my income did not allow a change from FHA to conventional. Good experience all around with PennyMac.

They LIED in Federal Court They LIED in Federal Court! Through no fault of my own (I’m a victim of abuse who fled my home) my house ended up in foreclosure. Someone else was court-ordered to pay the mortgage and didn’t. PennyMac said repeatedly and in multiple episodes and ways they would support me in a Short Sale. We had a buyer and they were fully aware, We didn’t object to the removal of “Stay” in Federal Court as a result of their lies. These SOB’s knew the entire situation in spades and had the temerity to lie in Federal Court as part of their hidden agenda. They lied and sold my house immediately at foreclosure in bad-faith business practices. I’ve lost my house, my credit, wasted all my money on lawyers & now I have a needless foreclosure on my record. The worst abusers of all=PennyMac. I’m filing Priority Complaints with the Feds soon…

Karla from customer service! First of all…. FIVE STARS to Karla H. in customer service!!!!! ⭐️⭐️⭐️⭐️⭐️ We were having some questions/ concerns with our homeowners insurance policy, she patiently waited on us, spent almost an hour with us, guiding us, and walking us through the procedures that we needed to take to correct the situation! Absolutely positively amazing customer service from Kala H! She definitely went above, and beyond to make sure that we were completely satisfied!!! Thank you so much, Karla!!!!!

Pennymac Reliable Equity Loan Pennymac has been reliable to us for the Equity Loan part; staff members are quite professional and compassionate to their commitment, they make things simple and then you will be amazed that things have been completed smoothly because of their extra hard work, thank you Pennymac Edward S. and Francisco D. for your great service!

My experience was great My experience was great! The entire team was knowledgeable, prompt with information and responses. Chris reached out every step of the way to communicate what needed to be done and answer any questions. Process went smoothly and quickly, closed early within a few weeks and am highly satisfied. Use Pennymac for your mortgage/re-finance needs!