PENNYMAC

3043 Townsgate Rd, Suite 200, 91361, Westlake Village, United States
http://pennymacusa.com
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2.00
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

0.00%

1

75.00%
About PENNYMAC

PennyMac Loan Services, LLC ("Pennymac") is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyers to those seeking jumbo, FHA, or VA loans. We also purchase loans from banks and other lenders, then use our industry expertise to help borrowers restructure their mortgages so they can stay in their homes. NMLS #35953.

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Rebecca Whitacre
GB

PENNY MAC SUCKS!!!!! Have had increases due to taxes 3 years in a row...which NEVER happened when I was with Rocket Mortgage (for over 10 years!). Most recent increase was $200/month. It's always due to "taxes", but their record keeping is deplorable. Have tried multiple times to create an online account via the PennyMac website, but keep getting error messages. They're "customer service" is literally non-existent. HORRIBLE COMPANY. DON'T WALK...RUN AWAY FROM THIS MORTGAGE COMPANY!!!

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no-la
GB

Pennymac failed to pay land taxes… Pennymac failed to pay land taxes resulting in a lien being placed on our property. The customer service was worse than useless. Do not use.

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DARIN
GB

Awful company I have unfortunately been with this company for almost two years. The mortgage company I signed with sold my mortgage with out my permission, now PennyMac is charging me 2083.00 dollars for what I don’t know. They don’t explain themselves. Also raising my monthly payments by almost 60dollars, I have never missed a payment in two years since I bought this house. If you can don’t use this company, evil people!!!

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Stevethebrit
GB

They LIED in Federal Court They LIED in Federal Court! Through no fault of my own (I’m a victim of abuse who fled my home) my house ended up in foreclosure. Someone else was court-ordered to pay the mortgage and didn’t. PennyMac said repeatedly and in multiple episodes and ways they would support me in a Short Sale. We had a buyer and they were fully aware, We didn’t object to the removal of “Stay” in Federal Court as a result of their lies. These SOB’s knew the entire situation in spades and had the temerity to lie in Federal Court as part of their hidden agenda. They lied and sold my house immediately at foreclosure in bad-faith business practices. I’ve lost my house, my credit, wasted all my money on lawyers & now I have a needless foreclosure on my record. The worst abusers of all=PennyMac. I’m filing Priority Complaints with the Feds soon…

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Disgusted
GB

Rotten system I was in the hospital for three weeks and missed one payment. Pennyman blocked my ability to pay online and requires me to call them. However, their system is completely dysfunctional, nobody answers then it hangs up on you after wasting up to an half hour! I want to pay my mortgage but PennyMac won't let me!!!! Terrible company!!

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