Nancy was extremely helpful in going… Nancy was extremely helpful in going the extra distance to write up and provide an explanation to navigate through our account’s Purchase Report Summary from TBS. We been with TBS 6 yrs. and all our experiences has exceeded our expectations. The services provided by TBS is second to none. TBS comes highly recommended. Thank you TBS for your excellent service. DR

Been with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.

To much headache To much headache. TBS has become very difficult to deal with it. For months I've been having problems with them, mainly communication and extremely difficult to get things resolved unless you star giving them bad reviews in social media, that's how they contact you right away just to protect their appearances. They have a good system, I give them that but the moment they make a mistake get ready to spend two days in the phone for something that if they would've had pay attention, It wouldn't be necessary to waste so much precious time.

After almost ten years with TBS I have… After almost ten years with TBS I have say that issues are very rare since I keep a very easy way of doing business, by choosing very carefully whom iam doing business with it. But when issue arrives Thomicia Shaver is not the person to speak with to find a solution. Very unprofessional to the point that today 7/12/23 I am still waiting for her feed back when I was finally able to speak with her. People like this Thomicia Shaver gives companies a bad reputation, specially when you're dealing with a long time costumer.

This company owes me 13,300 and another… This company owes me 13,300 and another 3,300 for a direct bill that was back in Oct 2022..My buy in has been going on for 1 year and they still ain’t releasing my money..I’m going through a hardship with these people and I’m on the verge of loosing my company because of lack of cash flow…I can’t talk to nobody because the que is hard to get into.These people had change on us and they are robbing us..I’m going to fight these people to the end and going after a class a lawsuit..If anybody knows how we can come together and get what owe to us..Trucking is difficult right now and they making it even worse..If anybody can help so I can help others please reach out..