Been with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.

I've been with the company for 3 years… I've been with the company for 3 years and they're by far the worst company I've ever delt with. You can submit a load Friday at 1am and still won't get processed until Monday. They lie and say they're waiting on the broker but that's a lie. I've had brokers blind copy me on the email verifying the load was drop off. I tried to factor with another company they mad it so hard I ended up just staying. I'm definitely regretting that. They've gotten to big and don't know how to keep their customer satisfied with them.

Great company! Very helpful TBS is a very good company to do business with. The reps were very helpful.

Good luck This company has potential. Started off fine, if they would actually look at the paperwork submitted we could have avoided so many issues. Also, the lack of communication when there is a problem is horrendous.. good luck if you choose to deal with them.

As a company owner As a company owner, I am with them by mistake, I do not recommend this factory to any company owner. The customer service is terrible, the representatives lack training, very few professionals, when you have any loading problem the first thing I will do is They say that you contact the broker yourself to pay and the main thing with them is that you have no guarantee of any charge. Please do not fall into their hands, in general sense this factory is useless. Regarding the factory they must train you regarding other factories because you really lack everything. As a company owner I am very disappointed in you