Sissi Alonso
GBStay away from this company Stay away from this company. They do not respect the rights of the clients. They do not answer la your calls or questions. I have been trying to get away from them since a long time from now. Long short story they keep saying that someone from the underwriting department will get in touch with me to give the release latter that I requested by a certified latter that I sent and they received and I am still waiting.
Jeremy Rossiter
GBI worked with Kesha and Patricia I worked with Kesha and Patricia. Both were fantastic in helping me get going. I had family issues arise in the middle of getting setup and Kesha respected my wishes to be left alone to deal with them, knowing full well I was shopping around too. I didn’t get that respect from any of the other factoring companies. I just feel like they actually care about you.
Tonya Tillman
GBTBS factoring is a complete rip off TBS factoring is a complete rip off! We’ve been with this company for 7 months and it’s been a headache. They’ve decided to start taking recourse fees from previous loads that companies haven’t paid them for, instead of reaching out and discussing the issue. How do you expect for companies to grow when you’re taking from them without any explanation? I’ll be glad when our contract ends! I suggest from now on reach out to the company explain to them about the recourse fees that are in question before you start taking money from loads that don’t coincide with the load you’re trying to collect on. Being professional is a plus!
Luis Galeano
GBAs a company owner As a company owner, I am with them by mistake, I do not recommend this factory to any company owner. The customer service is terrible, the representatives lack training, very few professionals, when you have any loading problem the first thing I will do is They say that you contact the broker yourself to pay and the main thing with them is that you have no guarantee of any charge. Please do not fall into their hands, in general sense this factory is useless. Regarding the factory they must train you regarding other factories because you really lack everything. As a company owner I am very disappointed in you
John
GBBeen with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.