As a company owner As a company owner, I am with them by mistake, I do not recommend this factory to any company owner. The customer service is terrible, the representatives lack training, very few professionals, when you have any loading problem the first thing I will do is They say that you contact the broker yourself to pay and the main thing with them is that you have no guarantee of any charge. Please do not fall into their hands, in general sense this factory is useless. Regarding the factory they must train you regarding other factories because you really lack everything. As a company owner I am very disappointed in you

Factoring Representative Kwon Jones Factoring Representative Mr. Kwon Jones, did great explaining the information in my Welcome Packet. Mr. Jones made sure that my questions were answered to the best of his knowledge and ensured me that if I needed any further assistance that I could always reach him by phone, email or his colleague to answer any questions or concerns.

Hi Im the owner of Slocum Trucking… Hi Im the owner of Slocum Trucking Company an I am highly disappointed in TBS Factoring Services. I advise any and everybody thats considering using this Factoring service not to because they have been a pain in my rear. You cant get anyone on the phone ever and you can barely get a email response from anyone. I'm one of the biggest customers they have and to be honest they treat me like I dont exist. I get emails and calls daily from my customers and brokers about receiving bols and invoices for loads we've complete months ago. Also customers that have a A or B rating that I do consistant business are being denied credit when they've paid their bills on time, they just haven't received an invoice from TBS Factoring Services. I'd suggest that if anyone is thinking about going with this company DONT!!!!!!!!!

Been with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.

Good luck This company has potential. Started off fine, if they would actually look at the paperwork submitted we could have avoided so many issues. Also, the lack of communication when there is a problem is horrendous.. good luck if you choose to deal with them.