Alipio Montano
GBTo much headache To much headache. TBS has become very difficult to deal with it. For months I've been having problems with them, mainly communication and extremely difficult to get things resolved unless you star giving them bad reviews in social media, that's how they contact you right away just to protect their appearances. They have a good system, I give them that but the moment they make a mistake get ready to spend two days in the phone for something that if they would've had pay attention, It wouldn't be necessary to waste so much precious time.
Cj Slocum
GBHi Im the owner of Slocum Trucking… Hi Im the owner of Slocum Trucking Company an I am highly disappointed in TBS Factoring Services. I advise any and everybody thats considering using this Factoring service not to because they have been a pain in my rear. You cant get anyone on the phone ever and you can barely get a email response from anyone. I'm one of the biggest customers they have and to be honest they treat me like I dont exist. I get emails and calls daily from my customers and brokers about receiving bols and invoices for loads we've complete months ago. Also customers that have a A or B rating that I do consistant business are being denied credit when they've paid their bills on time, they just haven't received an invoice from TBS Factoring Services. I'd suggest that if anyone is thinking about going with this company DONT!!!!!!!!!
Rolling Freight LLC
GBFactoring Representative Kwon Jones Factoring Representative Mr. Kwon Jones, did great explaining the information in my Welcome Packet. Mr. Jones made sure that my questions were answered to the best of his knowledge and ensured me that if I needed any further assistance that I could always reach him by phone, email or his colleague to answer any questions or concerns.
EARL
GBthe problem with tbs is that they will… the problem with tbs is that they will come back and hit you with chargebacks for loads you did over a year ago so basically end of day you are working for minus. They expect you to send in paperwork within 30 days but then they take forever to invoice. You will be out of business eventually the way they handle invoice collections. TBS is a nightmare. Now they are putting my money in escrow reserve. This company is in breach of contract. tbs takes forever to process charge backs, so thinking you made money, one year down the road they will deduct. better work without factoring company, just request quick pay from companies.
Tonya Tillman
GBTBS factoring is a complete rip off TBS factoring is a complete rip off! We’ve been with this company for 7 months and it’s been a headache. They’ve decided to start taking recourse fees from previous loads that companies haven’t paid them for, instead of reaching out and discussing the issue. How do you expect for companies to grow when you’re taking from them without any explanation? I’ll be glad when our contract ends! I suggest from now on reach out to the company explain to them about the recourse fees that are in question before you start taking money from loads that don’t coincide with the load you’re trying to collect on. Being professional is a plus!