Factoring Representative Kwon Jones Factoring Representative Mr. Kwon Jones, did great explaining the information in my Welcome Packet. Mr. Jones made sure that my questions were answered to the best of his knowledge and ensured me that if I needed any further assistance that I could always reach him by phone, email or his colleague to answer any questions or concerns.

Just finding out today Just finding out today, that PACA loads will not be factored. Perishable Agricultural Commodity Act (PACA). Fresh fruit, frozen fruit, vegetables Fresh or frozen. You will not be paid with TBS Factoring Services, unless the shipper are broker pays. What a bomber!!! What's the point? 01-27-2023

After almost ten years with TBS I have… After almost ten years with TBS I have say that issues are very rare since I keep a very easy way of doing business, by choosing very carefully whom iam doing business with it. But when issue arrives Thomicia Shaver is not the person to speak with to find a solution. Very unprofessional to the point that today 7/12/23 I am still waiting for her feed back when I was finally able to speak with her. People like this Thomicia Shaver gives companies a bad reputation, specially when you're dealing with a long time costumer.

RUN FAR AWAY!!!! Horrible customer service and they send out NOAs to Brokers who aren’t in your agreement. If you request an NOR they will not give you a copy because they send it out per your request one at a time for each broker so if you don’t know a broker has a NOA for you you’re stuck dealing with TBS until they get paid. It’s a web since you’ll always be waiting for them to get paid so they won’t fully release you with a blanket NOR. Then if you don’t do business for while they’ll claim they wasn’t paid so you can’t get a NOR then you’ll be arguing with brokers to pay them when they have been paid. Do not fall into their trap.

I worked with Kesha and Patricia I worked with Kesha and Patricia. Both were fantastic in helping me get going. I had family issues arise in the middle of getting setup and Kesha respected my wishes to be left alone to deal with them, knowing full well I was shopping around too. I didn’t get that respect from any of the other factoring companies. I just feel like they actually care about you.