Their strategies Their strategies are now clear to me, dealing with them has been incredibly been frustrating to make a withdrawals it’s a nightmare. Meanwhile Ęåšybęę has been nothing but a blessing, I like the method of how it works. It’s a platform that I don’t mind recommending.

Avoid - Terrible Costumer support- Cannot provide answers to problems After a great presentation from the Sales Rep of H.I , I decided to switch our Simple IRA plan to a 401K with H.I. What a mistake, The onboarding was terrible; no one contact me on how to start the plan, and no one did the presentation to my employees about the benefits of the plan. I was doing the contributions manually by uploading the excell to the website and everything was working fine, but after I asked to switch to automatic contributions from our payroll system. H.I have not been able to post contributions more more than a month. You cannot reach anyone at their customer service and the assigned manager left on vacation, the manager does respond to emails. My recommendation, avoid this company at all costs.

Has been an awful experience Has been an awful experience from the very beginning. Was promised they’d send a $1,500 promo credit by the initial sales rep. So I tell them to send it to our IRS address. Then they claim I have to jump through more hoops in a set time frame and they won’t just issue the promised check or they don’t have to pay it. Then an employee opted out 6 weeks ago and they tell me I have to keep manually removing deductions. But their integration won’t let me zero out the employer match so they now have over $500 that they refuse to help get refunded and they keep taking more. First “customer relationship manager” had no number and took several days to reply. Hold times for admin or employees was frustratingly long. There’s a discrepancy in the bank statement for what should’ve been drawn, so our books aren’t balanced. The new rep for our account answers by email eventually but their phone number just plays music and no one answers. Not even sure if it rings. Can’t leave a voicemail. Overall, STAY AWAY! I’m going to have to hire a lawyer to get the money back that they’re holding in a closed account and for the promo money we are owed. Use literally anyone else.

This company is not competent This company is not competent. 401k administration has to be the lowest-value, simplest business on the planet, but these people can't manage to run a functional website, manage basic security, or even complete the most basic functions, like generating and sending regular statements. Human Interest is a joke. I honestly don't believe my funds are safe with this company. They way they manage OTP verification is ludicrous.

I don’t have much to say I don’t have much to say, just look at the amount of negative review they have. I switched to “ Ęåšybėę” and it’s being a pretty good experience ever since, reliability, efficiency and their customer service is top notch.