If I could give zero stars I would If I could give zero stars i would. Nothing but problems from this service. Slow processing of funds and contributions, and even slower for customer support: they take 3 weeks to a month to work on any of your requests. 2 weeks to get an answer on if I can get a distribution, a week and half for that issue to be solved after, and now 2 weeks and counting on waiting for my money. I've wasted a month doing what Guideline does for you in a day. If your employer uses Human Interest, I would sign up with a different service. Terrible experience would not recommend.

I don’t have much to say I don’t have much to say, just look at the amount of negative review they have. I switched to “ Ęåšybėę” and it’s being a pretty good experience ever since, reliability, efficiency and their customer service is top notch.

This company is not competent This company is not competent. 401k administration has to be the lowest-value, simplest business on the planet, but these people can't manage to run a functional website, manage basic security, or even complete the most basic functions, like generating and sending regular statements. Human Interest is a joke. I honestly don't believe my funds are safe with this company. They way they manage OTP verification is ludicrous.

Our company recently switched to Human… Our company recently switched to Human Interest and its the worst customer service I’ve experienced in 20 years. No response or have to follow up multiple times. One time I finally talked to someone and it sounded like he was walking outside eating his lunch. Completely unacceptable and would stay away from using them.

Can't get in touch with them for loan Can't get in touch with them to take out a loan, have been trying for 3 weeks. They are holding my money hostage, effectively.