andrew
GBOur company recently switched to Human… Our company recently switched to Human Interest and its the worst customer service I’ve experienced in 20 years. No response or have to follow up multiple times. One time I finally talked to someone and it sounded like he was walking outside eating his lunch. Completely unacceptable and would stay away from using them.
Jonathan Mitchell
GBBig Mistake!!!! Big Mistake! Do not deal with this company. They are clearly STEALING money! FRAUD FRAUD FRAUD
Abdoulaye Fara Diaw
GBWorst Customer service ever Worst Customer service ever. Did a rollover from my previous employer. It has been weeks and it has not cleared, no status update. When you call you have to wait for almost one (1) hour to reach someone.
NA
GBTerrible Customer Service!!!! Their concierge customer service is awful!!! Do NOT use this company!
Stephanie Fortner
GBNegative Stars if Possible! Zero stars! Run! One of the worst companies I've ever dealt with. Onboarding is useless and my trainer had no clue what he was talking about. Transferred $14k and it's been MIA for 3 mths. Made promises during sign up that they refused to keep and I battled for over a mth. We send funds and 2 months later they are still not deposited in 401k and show pending. New people signup and they don't communicate with our payroll company to deduct those funds, so they go mths without a deposit until I happen to notice it. Sent out onboarding to entire company without even telling me they were and what they sent had the wrong match %. Constantly sending invites to signup to employees that aren't eligible. Impossible to responses from anyone, even the managers. I cannot leave this company fast enough. There is so much more I could share.