James
GBI cannot get my money from them I cannot get my money from them. Not sure if they scammed our company or not but do not give them $$$. I cannot get them to give me an answer and I made a distribution request 3 months ago. They give the answers such as it is being review!?! Stay away as I feel as they have stolen over $457,000 from our employees. Plus, you will rarely get a response.
onyxob
GBSigned up with Human Interest a month… Signed up with Human Interest a month ago, and contributions are still not processed. I've reached out to customer service several times. They take days/weeks to respond. Will be taking our business elsewhere. Ridiculously slow!
unhappy customer
GBCustomer service is so poor Customer service is so poor. I call, email suppport and leave voice mails and there is impossible to reach a human. I have an inquiry they need to resolve and it has been open for weeks. Impossible to get through to anyone who can help. What is the point of a customer support email or phone number if it doesn't actually get you support?!
Sami Yabroudi
GBCan't get in touch with them for loan Can't get in touch with them to take out a loan, have been trying for 3 weeks. They are holding my money hostage, effectively.
F. Wong
GBLots of problems Lots of problems - said that they would be available to answer employee questions, but actually were only available for the business owner's questions, but even then gave conflicting information. Feels like they will tell you what you want when you're signing up and then tell you the truth once you've paid them. Terrible customer service - their general support is almost non-existent, won't answer numerous emails and calls.