I recently had an issue with a work… I recently had an issue with a work order charge and I had a great experience with a lady named Hailee Vanderpool. Without going into the details Hailee solved my issue by getting my opinion of the situation and in a very objective professional manner the issue was resolved in my favor. This would not have happened without the help of Ms. Vanderpool. She restored my faith in honesty and professionalism. Thank you Hailee…. And to Progress …kuddos for having a professional like Ms.Vanderpool on your team. Sincerely, Laura (resident)

Please stay away from this company Please stay away from this company. I have been having issues with water coming in the lower level of my home for over a month. They keep having send plumbing people to the home and the plumbers keep saying its a foundation issue. They still have not sent anyone to check the foundation. I have about 2 inches of water in my home and they have not sent anyone to get the water out of my home. This is suppose to be an emergency and they always having people coming the next day. I have videos and documentation. I will be taking legal action on this company.

BOGUS !! applied for a home with this company , and wish i would've read the reviews before wasting my time ... i make 5x's the listed rent and was denied because of "too many phone numbers" on my credit report . that's insane ! but I'm actually glad I didn't get approved sound like I would've hated having to deal with their carelessness and lack of compassion and understanding. luckily I wasn't scammed out of anything but $20

Constructive really first people are… Constructive really first people are struggling to pay rent and my rent goes up than it almost went up to $2600.00 and other problems keep popping up. Most of us renter's pay half the rent than pay the rest of the remainder of the rent upon calling and scheduling payment arrangements and now we are told no more payment arrangements so that leaves us and the other renter's having to break our leases and move out. Are you guys trying to keep people or are you trying to get rid of your renter's. Honestly there was a reason why my neighbor said the house I'm currently renting was not being occupied for a couple of years because the rent was too high. I thought I had a home to stay but now I must take my family elsewhere because I can't afford to pay rent anymore and to get out and break my lease it would cost me $4000.00 so I am stuck with a month to month till April. Be very careful shop around for a more credible Rental Company.

I thought this company cared about its renters I thought this company cared about its renters, they do not. They would rather process an eviction than give us 4 extra days to pay the rest of our rent. They took a partial payment and still won't work with us for the rest. My mother is on the lease. She is an 80 year old disabled veteran that is on oxygen and near bed bound. I tried explaining this to progress, and they didn't care. Don't be fooled. They say they care and want to help, but their actions say otherwise The person who replied emailed me once, and then nothing.