Rented a house/Need my security deposit. Rented a house; all funds paid in full. They never did a walk through inspection before move in or after I moved out. Upon my scheduled move in date the house was dirty. Construction blue tapes every where and cement on the floors. Garbage disposal did not work (workmen tried to fix several times to no avail), lights and socket on side of stove did not work. Closet has sheet racks that keeps falling off the wall (Worker left the shelves in the garage to return for it and I moved out and left it there). The back sliding door was not lockable; needed a new latch but it was never replaced. Walls were not properly painted and with visible spots all over. Garage door malfunctions and unable to close for hours on several occasions. Tile floors cracked and I watched as the cracks got bigger, during the summer time I have to spend a lot on pest control to get rid of ants that came up through the cracks. They double bill for utilities or have a community system where they add and divide the utilities. My water bill jumped from $74 to over $300 and no redress. They kept increasing the utilities and even though I paid my bills monthly every quarter it appeared that I was being billed again for payments already made. These people are the worst landlords I have every experienced. Run, Run as fast as you can. Now they are finding every reason in the world to not return by security deposit. Seeking legal advice.

They are absolute trash They are absolute trash! And am disgusted and ashamed I have moved into another home. However they are trying to say from my previous home that I owe fifteen hundred from Jan to Feb last bill of sewer, water and trash from one month. When it is there portion owed, I have case after case of when I stayed in the unit of an overcharged sewer bill of four hundred dollars. Austin Crumbly called the city and found out progressive owes it from leaving sprinkler system on. Now I can't get him to respond to email or call, then it's someone hiding behind a pastresidentdisputes For my money I will take legal action if they don't give my money, out of twenty three ninety five thousand deposit they pay me eight hundred and fifty seven and some change, my charges for home were only one hundred and fifteen, I paid my last utility bill of fifty four dollars in February which is when I moved, so I should receive around over fourteen hundred thousand. It's sad people have to go thru this, I'll never stay in another home of theirs after this nor will i recommend!!

A truly awful experience I had a truly awful experience with Progress Residential. My family and I applied to rent a property and paid a $200 holding fee (besides the $250 application fee). After they rejected our application, probably based on discrimination since we are Hispanic, we were expecting our $200 refund within a month. We're now far beyond that date, and we still haven't received our money. We've reached out multiple times, but there's been no solution. It's extremely frustrating to be promised something and then have nothing come of it. Given the lack of response and their failure to honor their word, I can't recommend Progress Residential. If you're considering working with them, be aware! Their business practices are unacceptable, and they should be held accountable. In my view, 1 star is too much, I would come back to give them 5 NEGATIVE STARS if this website provides me that option in the future. This experience has been a total waste of our time.

Predatory. Predatory. This is the word that sums up their business practices. I was approved and then I read the lease. I was terrified. "Without notice" was in every paragraph. They installed smart devices in the home that they monitor. They requested I deposit funds before sending me the lease. A 120% rental increase at the end of the lease: again, without notice. I did not sign the lease and they are sending me harassing emails demanding that I sign it. They're bullies to boot.

Please stay away from this company Please stay away from this company. I have been having issues with water coming in the lower level of my home for over a month. They keep having send plumbing people to the home and the plumbers keep saying its a foundation issue. They still have not sent anyone to check the foundation. I have about 2 inches of water in my home and they have not sent anyone to get the water out of my home. This is suppose to be an emergency and they always having people coming the next day. I have videos and documentation. I will be taking legal action on this company.